Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 135
LatestTicket
CreatedAt: 8/2/2021 7:44:50 AM
UpdatedAt: 3/28/2022 7:07:05 AM
Subject: late termination query
Description: property sold,kindly transfer water to new owner.<div>Journal Done</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 158
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-02T07:43:13.968Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-02T09:11:52.368Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:57:53.344Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T09:26:05.453Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 3/28/2022 7:07:05 AM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17