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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8635
LatestTicket
CreatedAt
8/2/2021 7:48:48 AM
UpdatedAt
7/9/2022 8:49:44 AM
Subject
WATER QUERY
Description
high water consumption 
Priority
Disposition
30
ConversationType
3
Parent
Account
7619
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-02T07:47:11.859Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15
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