Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 9573 | 8/24/2021 10:25:09 AM | 3/28/2022 7:10:22 AM | LATE TERMINATION | LATE TERMINATION<br><b>Journal Number</b>: [015623]<div><br><div><b>RESPONSE QRC</b>: LATE TERMINATION INTEREST,JOURNAL{015623} AUTHORISED</div><div><br></div></div> | 27 | 3 | 8462 | 11 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-08-24T10:25:09.335Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T10:53:05.157Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:56:43.611Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:14:24.082Z"}] | 6 | 122 | 230 | 3/28/2022 7:10:22 AM | 11 | 230 | ||||||||||||||||||||||
| 9572 | 8/24/2021 10:14:58 AM | 4/12/2022 9:47:18 AM | SIX MONTHS POLICY | SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71015594] | 24 | 3 | 8461 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-08-24T10:13:01.806Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:19:47.748Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:20:03.087Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 9571 | 8/24/2021 10:13:04 AM | 3/1/2022 7:55:55 AM | SIX MONTHS POLICY | SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71015516]<br/><b>Journal Amount</b>: [174453.66] | 27 | 3 | 8460 | 8 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-08-24T10:11:08.665Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:18:09.443Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:18:25.750Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:19:20.276Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T07:55:39.063Z"}] | 1 | 101 | 2 | 3/1/2022 7:55:55 AM | 8 | 2 | ||||||||||||||||||||||
| 492570 | 7207 | 8/24/2021 10:12:30 AM | 8/24/2021 10:12:31 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | 78 | 8/24/2021 10:12:31 AM | ||||||||||||||||||||||||||||||
| 492569 | 7207 | 8/24/2021 10:11:35 AM | 8/24/2021 10:11:36 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | 78 | 8/24/2021 10:11:36 AM | ||||||||||||||||||||||||||||||
| 492548 | 7363 | 8/24/2021 9:54:19 AM | 8/24/2021 9:54:38 AM | IVR call: statement | Received call for statement for account 10265257 sent message: 1856 | 8 | 2 | 6437 | 79 | 79 | 8/24/2021 9:54:38 AM | 117585 | |||||||||||||||||||||||||||||
| 492485 | 6081 | 8/24/2021 9:15:04 AM | 8/24/2021 9:15:05 AM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 8/24/2021 9:15:05 AM | ||||||||||||||||||||||||||||||
| 492480 | 9570 | 8/24/2021 9:13:10 AM | 8/24/2021 9:13:10 AM | IVR call: balance | Received call for balance for account 10423537 undefined | 7 | 2 | 8459 | 78 | 78 | 8/24/2021 9:13:10 AM | ||||||||||||||||||||||||||||||
| 492473 | 5170 | 8/24/2021 9:07:24 AM | 8/24/2021 9:08:21 AM | IVR call: statement | Received call for statement for account 10282701 sent message: 1855 | 8 | 2 | 4354 | 79 | 79 | 8/24/2021 9:08:21 AM | 117584 | |||||||||||||||||||||||||||||
| 492463 | 5552 | 8/24/2021 9:02:38 AM | 8/24/2021 9:03:01 AM | IVR call: statement | Received call for statement for account 10282696 sent message: 1854 | 8 | 2 | 4719 | 79 | 79 | 8/24/2021 9:03:01 AM | 117583 | |||||||||||||||||||||||||||||
| 492453 | 6807 | 8/24/2021 8:53:23 AM | 8/24/2021 8:53:25 AM | IVR call: balance | Received call for balance for account 20280686 undefined | 7 | 2 | 5921 | 78 | 78 | 8/24/2021 8:53:25 AM | ||||||||||||||||||||||||||||||
| 9566 | 8/24/2021 8:29:10 AM | 3/28/2022 7:08:29 AM | meter confirmation | meter confirmation SN16022269 THE CONSUMER PICTURE<br/><b>Journal Number</b>: [979530] | 24 | 3 | 8456 | 4 | 23 | 1 | 66 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-24T08:29:12.882Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-25T08:03:44.472Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-25T08:37:13.578Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-26T07:33:06.543Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:17:20.718Z"}] | 1 | 112 | 14 | 14 | |||||||||||||||||||||||||
| 492394 | 9569 | 8/24/2021 8:27:23 AM | 8/24/2021 8:27:24 AM | IVR call: balance | Received call for balance for account 10392822 undefined | 7 | 2 | 8458 | 78 | 78 | 8/24/2021 8:27:24 AM | ||||||||||||||||||||||||||||||
| 492393 | 6732 | 8/24/2021 8:27:17 AM | 8/24/2021 8:27:41 AM | IVR call: statement | Received call for statement for account 10366322 sent message: 1853 | 8 | 2 | 5853 | 79 | 79 | 8/24/2021 8:27:41 AM | 117582 | |||||||||||||||||||||||||||||
| 492389 | 9557 | 8/24/2021 8:26:26 AM | 8/24/2021 8:26:27 AM | IVR call: balance | Received call for balance for account 10266397 undefined | 7 | 2 | 8452 | 78 | 78 | 8/24/2021 8:26:27 AM | ||||||||||||||||||||||||||||||
| 492385 | 5685 | 8/24/2021 8:26:02 AM | 8/24/2021 8:26:02 AM | IVR call:$134 | Received call for $667 for account 10045322 | 4840 | 8/24/2021 8:26:02 AM | ||||||||||||||||||||||||||||||||||
| 492382 | 9569 | 8/24/2021 8:25:02 AM | 8/24/2021 8:25:03 AM | IVR call: balance | Received call for balance for account 10392822 undefined | 7 | 2 | 8458 | 78 | 78 | 8/24/2021 8:25:03 AM | ||||||||||||||||||||||||||||||
| 492381 | 9569 | 8/24/2021 8:24:05 AM | 8/24/2021 8:24:06 AM | IVR call: balance | Received call for balance for account 10392822 undefined | 7 | 2 | 8458 | 78 | 78 | 8/24/2021 8:24:06 AM | ||||||||||||||||||||||||||||||
| 492368 | 9567 | 8/24/2021 8:08:06 AM | 8/24/2021 8:08:34 AM | IVR call: meter-reading | Received call for meter-reading for account 20336353 Meter reading: [408476076] Meter type: [electric] | 10 | 2 | 8457 | 81 | 81 | |||||||||||||||||||||||||||||||
| 492356 | 6742 | 8/24/2021 7:54:12 AM | 8/24/2021 7:54:13 AM | IVR call: balance | Received call for balance for account 10414938 undefined | 7 | 2 | 5862 | 78 | 78 | 8/24/2021 7:54:13 AM |