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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9571
LatestTicket
CreatedAt
8/24/2021 10:13:04 AM
UpdatedAt
3/1/2022 7:55:55 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71015516]<br/><b>Journal Amount</b>: [174453.66]
Priority
Disposition
27
ConversationType
3
Parent
Account
8460
OpenedBy
AssignedTo
8
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-24T10:11:08.665Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:18:09.443Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:18:25.750Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:19:20.276Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T07:55:39.063Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
2
ResolvedAt
3/1/2022 7:55:55 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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