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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9572
LatestTicket
CreatedAt
8/24/2021 10:14:58 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71015594]
Priority
Disposition
24
ConversationType
3
Parent
Account
8461
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-24T10:13:01.806Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:19:47.748Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:20:03.087Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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