Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 497684 | 5187 | 8/30/2021 5:43:20 AM | 8/30/2021 5:43:21 AM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | 78 | 8/30/2021 5:43:21 AM | ||||||||||||||||||||||||||||||
| 497613 | 5187 | 8/29/2021 2:48:22 PM | 8/29/2021 2:48:23 PM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | 78 | 8/29/2021 2:48:23 PM | ||||||||||||||||||||||||||||||
| 497611 | 5136 | 8/29/2021 2:37:54 PM | 8/29/2021 2:38:18 PM | IVR call: statement | Received call for statement for account 10292886 sent message: 1981 | 8 | 2 | 4319 | 79 | 79 | 8/29/2021 2:38:18 PM | 117710 | |||||||||||||||||||||||||||||
| 497610 | 5136 | 8/29/2021 2:34:42 PM | 8/29/2021 2:34:43 PM | IVR call: balance | Received call for balance for account 10292886 undefined | 7 | 2 | 4319 | 78 | 78 | 8/29/2021 2:34:43 PM | ||||||||||||||||||||||||||||||
| 497554 | 4517 | 8/29/2021 11:35:32 AM | 8/29/2021 11:35:49 AM | IVR call: statement | Received call for statement for account 10377682 sent message: 1980 | 8 | 2 | 3844 | 79 | 79 | 8/29/2021 11:35:49 AM | 117709 | |||||||||||||||||||||||||||||
| 497538 | 6601 | 8/29/2021 10:45:24 AM | 8/29/2021 10:45:25 AM | IVR call: balance | Received call for balance for account 10375937 undefined | 7 | 2 | 5724 | 78 | 78 | 8/29/2021 10:45:25 AM | ||||||||||||||||||||||||||||||
| 497516 | 5059 | 8/29/2021 10:26:41 AM | 8/29/2021 10:26:42 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 8/29/2021 10:26:42 AM | ||||||||||||||||||||||||||||||
| 497513 | 5059 | 8/29/2021 10:25:12 AM | 8/29/2021 10:25:13 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 8/29/2021 10:25:13 AM | ||||||||||||||||||||||||||||||
| 497512 | 4588 | 8/29/2021 10:22:28 AM | 8/29/2021 10:22:29 AM | IVR call: balance | Received call for balance for account 10279626 undefined | 7 | 2 | 3903 | 78 | 78 | 8/29/2021 10:22:29 AM | ||||||||||||||||||||||||||||||
| 497511 | 8/29/2021 10:22:08 AM | 8/29/2021 10:22:08 AM | IVR call:$154 | Received call for $687 for account undefined | 8/29/2021 10:22:08 AM | ||||||||||||||||||||||||||||||||||||
| 497441 | 5305 | 8/29/2021 8:53:07 AM | 8/29/2021 8:53:08 AM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | 78 | 8/29/2021 8:53:08 AM | ||||||||||||||||||||||||||||||
| 497429 | 5305 | 8/29/2021 8:48:49 AM | 8/29/2021 8:48:50 AM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | 78 | 8/29/2021 8:48:50 AM | ||||||||||||||||||||||||||||||
| 497428 | 9742 | 8/29/2021 8:47:29 AM | 8/29/2021 8:47:29 AM | IVR call:$153 | Received call for $686 for account 10263075 | 8619 | 8/29/2021 8:47:29 AM | ||||||||||||||||||||||||||||||||||
| 9741 | 8/29/2021 7:47:16 AM | 11/20/2021 11:39:00 AM | Termination | <b>Late Termination. </b>Please kindly transfer water consumption from account- 10104844 to account- 10432090<p class="MsoNormal"><span lang="EN-US"><o:p></o:p></span></p> | 27 | 3 | 8618 | 13 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T07:45:18.189Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:37:17.474Z"}] | 6 | 122 | 14 | 11/20/2021 11:39:00 AM | 13 | 14 | ||||||||||||||||||||||
| 9740 | 8/29/2021 7:35:34 AM | 11/20/2021 11:36:02 AM | Late termination. | Query :Late termination. | 27 | 3 | 8617 | 11 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T07:33:39.365Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-23T09:20:32.150Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:20:42.315Z"}] | 6 | 122 | 14 | 11/20/2021 11:36:02 AM | 11 | 14 | ||||||||||||||||||||||
| 497357 | 4655 | 8/29/2021 7:14:23 AM | 8/29/2021 7:14:50 AM | IVR call: statement | Received call for statement for account 20454893 sent message: 1979 | 8 | 2 | 3940 | 79 | 79 | 8/29/2021 7:14:50 AM | 117708 | |||||||||||||||||||||||||||||
| 497352 | 4654 | 8/29/2021 7:13:19 AM | 8/29/2021 7:13:46 AM | IVR call: statement | Received call for statement for account 20452261 sent message: 1978 | 8 | 2 | 3939 | 79 | 79 | 8/29/2021 7:13:46 AM | 117707 | |||||||||||||||||||||||||||||
| 497351 | 4654 | 8/29/2021 7:12:29 AM | 8/29/2021 7:12:30 AM | IVR call: balance | Received call for balance for account 20452261 undefined | 7 | 2 | 3939 | 78 | 78 | 8/29/2021 7:12:30 AM | ||||||||||||||||||||||||||||||
| 497350 | 4654 | 8/29/2021 7:11:54 AM | 8/29/2021 7:11:55 AM | IVR call: balance | Received call for balance for account 20452261 undefined | 7 | 2 | 3939 | 78 | 78 | 8/29/2021 7:11:55 AM | ||||||||||||||||||||||||||||||
| 9739 | 8/29/2021 6:55:56 AM | 10/25/2022 8:38:00 AM | water | <b>Investigate and Assess Six Month period.</b><br/><b>Journal Number</b>: [888431] | 24 | 3 | 8616 | 15 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T06:55:58.598Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:19:55.906Z"}] | 1 | 101 | 14 | 4 |