Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
9741
LatestTicket
CreatedAt
8/29/2021 7:47:16 AM
UpdatedAt
11/20/2021 11:39:00 AM
Subject
Termination
Description
<b>Late Termination.&nbsp;</b>Please kindly transfer water consumption from account- 10104844 to account- 10432090<p class="MsoNormal"><span lang="EN-US"><o:p></o:p></span></p>
Priority
Disposition
27
ConversationType
3
Parent
Account
8618
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T07:45:18.189Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:37:17.474Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/20/2021 11:39:00 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14