Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

9740

LatestTicket

CreatedAt

8/29/2021 7:35:34 AM

UpdatedAt

11/20/2021 11:36:02 AM

Subject

Late termination.

Description

Query :Late termination.

Priority

Disposition

27

ConversationType

3

Parent

Account

8617

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

6

SubQueryType

107

Escalation

EscalationCron

History

[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-29T07:33:39.365Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-23T09:20:32.150Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:20:42.315Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

122

CreatedBy1

UpdatedBy1

14

ResolvedAt

11/20/2021 11:36:02 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14