Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1081493 | 40629 | 3/1/2023 11:37:59 AM | 3/1/2023 11:38:18 AM | IVR call: statement | Received call for statement for account 10385942 sent message: 36656 | 8 | 2 | 27852 | 79 | ||||||||||||||||||||||||||||||||
| 1081483 | 40628 | 3/1/2023 11:32:31 AM | 3/1/2023 11:32:32 AM | IVR call: balance | Received call for balance for account 10366021 undefined | 7 | 2 | 31293 | 78 | ||||||||||||||||||||||||||||||||
| 40627 | 3/1/2023 11:28:50 AM | 3/1/2023 11:28:53 AM | WATER | PLEASE SPLIT THE CONSUMPTION | 6 | 3 | 31292 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 40626 | 3/1/2023 11:20:38 AM | 3/1/2023 11:21:37 AM | water burst inside yard | consumer logged a dispute against his water bill but in the end brought in a plumber that discovered that he got an internal burst plumbers letter attached | 30 | 3 | 31291 | 23 | 2 | 1 | 96 | 23 | 23 | ||||||||||||||||||||||||||||
| 1081454 | 40625 | 3/1/2023 11:02:21 AM | 3/1/2023 11:02:46 AM | IVR call: statement | Received call for statement for account 10328420 sent message: 36652 | 8 | 2 | 31289 | 79 | ||||||||||||||||||||||||||||||||
| 1081447 | 40624 | 3/1/2023 10:59:24 AM | 3/1/2023 11:00:02 AM | IVR call: statement | Received call for statement for account 10438837 sent message: 36651 | 8 | 2 | 25167 | 79 | ||||||||||||||||||||||||||||||||
| 21997 | 3/1/2023 10:54:08 AM | 3/1/2023 10:54:11 AM | wrong water meter number | please check this acc as it was charging 2 meters the one that was closed in 2022 May meter no-150103737 and the new meter no-222014258 that was installed but now the meter with the high amount charged is the old one please assist | 6 | 3 | 21970 | 145 | 17 | 2 | 23 | 1 | 112 | 780 | |||||||||||||||||||||||||||
| 1081433 | 40623 | 3/1/2023 10:52:06 AM | 3/1/2023 10:52:07 AM | IVR call: balance | Received call for balance for account 10434284 undefined | 7 | 2 | 8598 | 78 | ||||||||||||||||||||||||||||||||
| 40622 | 3/1/2023 10:47:18 AM | 3/1/2023 10:47:21 AM | HIGH WATER CONSUMPTION QUERIED IN JANUARY STATEMENT | HIG WATER CONSUMPTION QUERIED PLEASE APPLY SIX MONTHS PLOCY | 6 | 3 | 31288 | 150 | 15 | 2 | 23 | 1 | 101 | 903 | |||||||||||||||||||||||||||
| 1081408 | 40621 | 3/1/2023 10:45:13 AM | 3/1/2023 10:45:26 AM | IVR call: statement | Received call for statement for account 10298011 sent message: 36646 | 8 | 2 | 30845 | 79 | ||||||||||||||||||||||||||||||||
| 1081400 | 40620 | 3/1/2023 10:43:55 AM | 3/1/2023 10:43:56 AM | IVR call: balance | Received call for balance for account 10262063 undefined | 7 | 2 | 4870 | 78 | ||||||||||||||||||||||||||||||||
| 1081383 | 40619 | 3/1/2023 10:36:14 AM | 3/1/2023 10:36:15 AM | IVR call: balance | Received call for balance for account 10430381 undefined | 7 | 2 | 14211 | 78 | ||||||||||||||||||||||||||||||||
| 1081379 | 40618 | 3/1/2023 10:35:39 AM | 3/1/2023 10:35:57 AM | IVR call: statement | Received call for statement for account 10360136 sent message: 36645 | 8 | 2 | 4059 | 79 | ||||||||||||||||||||||||||||||||
| 1081378 | 40617 | 3/1/2023 10:34:58 AM | 3/1/2023 10:35:01 AM | IVR call: balance | Received call for balance for account 10437002 undefined | 7 | 2 | 31287 | 78 | ||||||||||||||||||||||||||||||||
| 1081376 | 40616 | 3/1/2023 10:33:08 AM | 3/1/2023 10:33:09 AM | IVR call: balance | Received call for balance for account 20048186 undefined | 7 | 2 | 11335 | 78 | ||||||||||||||||||||||||||||||||
| 1081364 | 40615 | 3/1/2023 10:25:42 AM | 3/1/2023 10:25:56 AM | IVR call: statement | Received call for statement for account 10346049 sent message: 36644 | 8 | 2 | 31286 | 79 | ||||||||||||||||||||||||||||||||
| 1081355 | 40614 | 3/1/2023 10:22:45 AM | 3/1/2023 10:22:48 AM | IVR call: balance | Received call for balance for account 10048823 undefined | 7 | 2 | 31285 | 78 | ||||||||||||||||||||||||||||||||
| 1081349 | 40613 | 3/1/2023 10:20:29 AM | 3/1/2023 10:20:29 AM | IVR call: balance | Received call for balance for account 10347022 undefined | 7 | 2 | 31284 | 78 | ||||||||||||||||||||||||||||||||
| 1081348 | 40612 | 3/1/2023 10:20:24 AM | 3/1/2023 10:20:25 AM | IVR call: balance | Received call for balance for account 10078823 undefined | 7 | 2 | 31283 | 78 | ||||||||||||||||||||||||||||||||
| 1081345 | 40611 | 3/1/2023 10:18:39 AM | 3/1/2023 10:18:40 AM | IVR call: balance | Received call for balance for account 10398524 undefined | 7 | 2 | 4054 | 78 |