Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
40626
LatestTicket
CreatedAt
3/1/2023 11:20:38 AM
UpdatedAt
3/1/2023 11:21:37 AM
Subject
water burst inside yard
Description
consumer logged a dispute against his water bill but in the end brought in a plumber that discovered that he got an internal burst plumbers letter attached
Priority
Disposition
30
ConversationType
3
Parent
Account
31291
OpenedBy
23
AssignedTo
Region
2
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
23
Updator
23