Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
21997
LatestTicket
CreatedAt
3/1/2023 10:54:08 AM
UpdatedAt
3/1/2023 10:54:11 AM
Subject
wrong water meter number
Description
please check this acc as it was charging 2 meters the one that was closed in 2022 May meter no-150103737 and the new meter no-222014258 that was installed but now the meter with the high amount charged is the old one please assist 
Priority
Disposition
6
ConversationType
3
Parent
Account
21970
OpenedBy
145
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
780
Updator