Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1129227 | 44855 | 4/20/2023 11:31:27 AM | 4/20/2023 11:31:53 AM | IVR call: statement | Received call for statement for account 10086981 sent message: 40622 | 8 | 2 | 28503 | 79 | ||||||||||||||||||||||||||||||||
| 1129222 | 44854 | 4/20/2023 11:22:44 AM | 4/20/2023 11:22:45 AM | IVR call: balance | Received call for balance for account 10069869 undefined | 7 | 2 | 20871 | 78 | ||||||||||||||||||||||||||||||||
| 44853 | 4/20/2023 11:18:59 AM | 4/20/2023 11:19:03 AM | late termination | water to be transferred to the new owner from registration | 6 | 3 | 32582 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 1129199 | 44852 | 4/20/2023 11:02:43 AM | 4/20/2023 11:02:45 AM | IVR call: balance | Received call for balance for account 10385586 undefined | 7 | 2 | 32155 | 78 | ||||||||||||||||||||||||||||||||
| 1129197 | 44851 | 4/20/2023 11:01:30 AM | 4/20/2023 11:01:31 AM | IVR call: balance | Received call for balance for account 10387469 undefined | 7 | 2 | 15106 | 78 | ||||||||||||||||||||||||||||||||
| 1129194 | 44850 | 4/20/2023 11:00:23 AM | 4/20/2023 11:00:24 AM | IVR call: balance | Received call for balance for account 10177499 undefined | 7 | 2 | 15110 | 78 | ||||||||||||||||||||||||||||||||
| 1129183 | 44849 | 4/20/2023 10:54:09 AM | 4/20/2023 10:54:10 AM | IVR call: balance | Received call for balance for account 10069869 undefined | 7 | 2 | 20871 | 78 | ||||||||||||||||||||||||||||||||
| 1129179 | 44848 | 4/20/2023 10:52:21 AM | 4/20/2023 10:52:23 AM | IVR call: balance | Received call for balance for account 10437903 undefined | 7 | 2 | 25751 | 78 | ||||||||||||||||||||||||||||||||
| 1129161 | 44847 | 4/20/2023 10:44:46 AM | 4/20/2023 10:45:16 AM | IVR call: statement | Received call for statement for account 10069869 sent message: 40616 | 8 | 2 | 20871 | 79 | ||||||||||||||||||||||||||||||||
| 1129160 | 44846 | 4/20/2023 10:40:51 AM | 4/20/2023 10:40:52 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1129157 | 44845 | 4/20/2023 10:39:03 AM | 4/20/2023 10:39:04 AM | IVR call: balance | Received call for balance for account 10069869 undefined | 7 | 2 | 20871 | 78 | ||||||||||||||||||||||||||||||||
| 1129154 | 44844 | 4/20/2023 10:37:57 AM | 4/20/2023 10:38:14 AM | IVR call: statement | Received call for statement for account 10252722 sent message: 40615 | 8 | 2 | 13120 | 79 | ||||||||||||||||||||||||||||||||
| 1129147 | 44843 | 4/20/2023 10:30:15 AM | 4/20/2023 10:30:17 AM | IVR call: balance | Received call for balance for account 10237690 undefined | 7 | 2 | 27827 | 78 | ||||||||||||||||||||||||||||||||
| 1129142 | 44842 | 4/20/2023 10:29:30 AM | 4/20/2023 10:29:31 AM | IVR call: balance | Received call for balance for account 10237690 undefined | 7 | 2 | 27827 | 78 | ||||||||||||||||||||||||||||||||
| 1129132 | 44841 | 4/20/2023 10:24:24 AM | 4/20/2023 10:24:25 AM | IVR call: balance | Received call for balance for account 10252722 undefined | 7 | 2 | 13120 | 78 | ||||||||||||||||||||||||||||||||
| 1129113 | 44840 | 4/20/2023 10:12:15 AM | 4/20/2023 10:12:16 AM | IVR call: balance | Received call for balance for account 10400287 undefined | 7 | 2 | 4786 | 78 | ||||||||||||||||||||||||||||||||
| 1129111 | 44839 | 4/20/2023 10:11:17 AM | 4/20/2023 10:11:18 AM | IVR call: balance | Received call for balance for account 10400287 undefined | 7 | 2 | 4786 | 78 | ||||||||||||||||||||||||||||||||
| 1129110 | 44838 | 4/20/2023 10:10:28 AM | 4/20/2023 10:10:45 AM | IVR call: statement | Received call for statement for account 10276889 sent message: 40612 | 8 | 2 | 30655 | 79 | ||||||||||||||||||||||||||||||||
| 1129103 | 44837 | 4/20/2023 10:07:54 AM | 4/20/2023 10:07:55 AM | IVR call: balance | Received call for balance for account 10276889 undefined | 7 | 2 | 30655 | 78 | ||||||||||||||||||||||||||||||||
| 43063 | 4/20/2023 10:07:28 AM | 4/20/2023 10:07:31 AM | Water overcharged | 57 Currie Street: Water was not read for 2 year and then read and charged. Please adjust to only reflect the last 6 month's charges, as per your policy. | 23 | 3 | 29706 | 15 | 2 | 23 | 1 | 101 | 3261 |