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43063
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CreatedAt
4/20/2023 10:07:28 AM
UpdatedAt
4/20/2023 10:07:31 AM
Subject
Water overcharged
Description
57 Currie Street: Water was not read for 2 year and then read and charged. Please adjust to only reflect the last 6 month's charges, as per your policy.
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23
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3
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Account
29706
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15
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2
Department
23
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Escalation
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1
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101
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HasIvrcall
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3261
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