Details

Conversation


EscalationLevel
LatestCall
1129154
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44844
LatestTicket
CreatedAt
4/20/2023 10:37:57 AM
UpdatedAt
4/20/2023 10:38:14 AM
Subject
IVR call: statement
Description
Received call for statement for account 10252722 sent message: 40615
Priority
Disposition
8
ConversationType
2
Parent
Account
13120
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator