Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1134733 | 45380 | 4/26/2023 11:28:20 AM | 4/26/2023 11:28:21 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 1134728 | 45379 | 4/26/2023 11:27:01 AM | 4/26/2023 11:27:01 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 1134729 | 45378 | 4/26/2023 11:26:37 AM | 4/26/2023 11:26:38 AM | IVR call: balance | Received call for balance for account 10404454 undefined | 7 | 2 | 18768 | 78 | ||||||||||||||||||||||||||||||||
| 1134726 | 45377 | 4/26/2023 11:25:29 AM | 4/26/2023 11:25:30 AM | IVR call:? | Received call for ? for account 10404454 | 18768 | |||||||||||||||||||||||||||||||||||
| 1134719 | 45376 | 4/26/2023 11:24:03 AM | 4/26/2023 11:24:03 AM | IVR call:? | Received call for ? for account 10404454 | 18768 | |||||||||||||||||||||||||||||||||||
| 1134717 | 45375 | 4/26/2023 11:21:29 AM | 4/26/2023 11:21:30 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 45373 | 4/26/2023 11:21:13 AM | 4/26/2023 11:21:15 AM | late termination | late termination (old acc no 10396379)Transfere services and credit to new account as per consumer. | 6 | 3 | 32701 | 21 | 5 | 2 | 23 | 6 | 122 | 21 | |||||||||||||||||||||||||||
| 45365 | 4/26/2023 11:19:53 AM | 4/26/2023 11:19:55 AM | Water rates | I opened my account more than a year ago but rates still don’t include my water bill. I went to the municipal offices numerous time. They always log a call for me but nothing has changed. Kindly transfer the water bill from the old owner’s account to my account. My account is 10436221 The old account(Previous home owner) is 10388856. I trust that this time this will get the attention it deserves. | 23 | 3 | 27949 | 5 | 2 | 23 | 8 | 50 | 3341 | ||||||||||||||||||||||||||||
| 1134712 | 45374 | 4/26/2023 11:19:23 AM | 4/26/2023 11:19:24 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 24393 | 4/26/2023 11:19:07 AM | 4/26/2023 11:19:09 AM | Objection to property valuation at 76 Lindsay Road, Winterstrand Erf 76 Winterstrand | Afternoon I have mailed the attached valuation objection to infogv2022@buffalocity.gov.za as per the information on the municipal website with regards to objections. I have however not received a response with reference number or notification of receipt. Please see attached with regards to valuation object for Erf 76, Winterstrand. | 23 | 3 | 25639 | 5 | 2 | 23 | 8 | 62 | 2305 | ||||||||||||||||||||||||||||
| 1134705 | 45372 | 4/26/2023 11:17:43 AM | 4/26/2023 11:17:43 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 1134706 | 45371 | 4/26/2023 11:16:43 AM | 4/26/2023 11:16:44 AM | IVR call: balance | Received call for balance for account 20187888 undefined | 7 | 2 | 22730 | 78 | ||||||||||||||||||||||||||||||||
| 1134703 | 45370 | 4/26/2023 11:16:12 AM | 4/26/2023 11:16:13 AM | IVR call: balance | Received call for balance for account 10440096 undefined | 7 | 2 | 32700 | 78 | ||||||||||||||||||||||||||||||||
| 20141 | 4/26/2023 11:15:15 AM | 4/26/2023 11:15:19 AM | water leak | smart meter leaking and counting it as usage reported on 30.03.2023 reference number given 826950 technician has yet to repair leak or replace faulty meter.Please to adjust bill for bcm to credit me as its leaking at the meter on the pavement.thank you | 23 | 3 | 19848 | 17 | 2 | 23 | 1 | 96 | 1510 | ||||||||||||||||||||||||||||
| 1134697 | 4/26/2023 11:15:14 AM | 4/26/2023 11:15:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1134689 | 45369 | 4/26/2023 11:14:41 AM | 4/26/2023 11:14:42 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 1134685 | 45368 | 4/26/2023 11:13:49 AM | 4/26/2023 11:13:50 AM | IVR call: balance | Received call for balance for account 10443391 undefined | 7 | 2 | 32699 | 78 | ||||||||||||||||||||||||||||||||
| 1134681 | 45367 | 4/26/2023 11:12:47 AM | 4/26/2023 11:12:48 AM | IVR call:? | Received call for ? for account 10371788 | 3819 | |||||||||||||||||||||||||||||||||||
| 24393 | 4/26/2023 11:12:29 AM | 4/26/2023 11:12:32 AM | Account Query | I received my municipal bill today and noticed that there is a RF adjustment charge of R1038.00 and SUFIRE adjustment of R216.00 on my bill. Please advise what these additional charges are for? | 23 | 3 | 25639 | 5 | 2 | 23 | 8 | 50 | 2305 | ||||||||||||||||||||||||||||
| 1134679 | 45366 | 4/26/2023 11:11:16 AM | 4/26/2023 11:11:17 AM | IVR call:? | Received call for ? for account 10169561 | 6220 |