Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45365
LatestTicket
CreatedAt
4/26/2023 11:19:53 AM
UpdatedAt
4/26/2023 11:19:55 AM
Subject
Water rates
Description
I opened my account more than a year ago but rates still don’t include my water bill. I went to the municipal offices numerous time. They always log a call for me but nothing has changed. Kindly transfer the water bill from the old owner’s account to my account. My account is 10436221 The old account(Previous home owner) is 10388856. I trust that this time this will get the attention it deserves.
Priority
Disposition
23
ConversationType
3
Parent
Account
27949
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3341
Updator