Not Set True False
2/9/2023 10:02:56 AM
2/9/2023 10:02:57 AM
chat
PLEASE INVESTIGEA HIGH WATER CONSUMPTION AS READINGS WERE CHANGING FROM DEBTOR NOTES DATED 2012/09/12 AND 2013/12/04
201
Not Set True False
23099
142418
Not Set True False
Query Assignment
2/9/2023 10:02:56 AM
2/9/2023 10:02:56 AM
notification
Query #23099 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
23099
142419
Not Set True False
Query Assignment
2/9/2023 9:30:28 AM
2/9/2023 9:30:28 AM
notification
Query #32513 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
32513
142417
Not Set True False
2/9/2023 9:30:24 AM
2/9/2023 9:30:24 AM
chat
QRC RESPONSE: Phoned consumer with regards to the plumbers letter that is not attached to system.
Spoke to Luvuyo owner and he said he did submit it to our Counter services section, but i advised him that we did not receive anything on our side. That he must resubmit plumbers letter. He will send letter via email to me 10.02.23.
10
Not Set True False
32513
122480
Not Set True False
Query Assignment
2/9/2023 9:14:10 AM
2/9/2023 9:14:10 AM
notification
Query #95062 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95062
142416
Not Set True False
126311
2/9/2023 9:14:09 AM
2/9/2023 9:14:09 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95062.Thank you, stay safe.
sent
Not Set True False
95062
Not Set True False
Query #95061 - "water " has 1 new Attachment
2/9/2023 9:13:22 AM
2/9/2023 9:13:22 AM
notification
USER:babalwas:: Attached a file to the query assigned to you.
Not Set True False
95061
142415
Not Set True False
Query Assignment
2/9/2023 9:12:35 AM
2/9/2023 9:12:35 AM
notification
Query #95061 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95061
142414
Not Set True False
161383
2/9/2023 9:12:34 AM
2/9/2023 9:12:34 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95061.Thank you, stay safe.
sent
Not Set True False
95061
Not Set True False
2/9/2023 9:02:38 AM
2/9/2023 9:02:38 AM
chat
SIX MONTHS OLICY FOR THE PERIOD 20220528 STILL PENDING.
201
Not Set True False
58559
142412
Not Set True False
Query Assignment
2/9/2023 9:02:37 AM
2/9/2023 9:02:37 AM
notification
Query #58559 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
58559
142413
Not Set True False
Query Assignment
2/9/2023 9:01:17 AM
2/9/2023 9:01:17 AM
notification
Query #95058 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95058
142411
Not Set True False
161379
2/9/2023 9:01:16 AM
2/9/2023 9:01:16 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95058.Thank you, stay safe.
sent
Not Set True False
95058
Not Set True False
70126
2/9/2023 8:58:06 AM
2/9/2023 8:58:06 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95057.Thank you, stay safe.
sent
Not Set True False
95057
Not Set True False
Query Assignment
2/9/2023 8:50:00 AM
2/9/2023 8:50:01 AM
notification
Query #95056 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details.
Not Set True False
95056
142410
Not Set True False
161377
2/9/2023 8:50:00 AM
2/9/2023 8:50:00 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95056.Thank you, stay safe.
sent
Not Set True False
95056
Not Set True False
2/9/2023 8:44:50 AM
2/9/2023 8:44:51 AM
chat
QRC RESPONSE: Duplicate Query Closed
Query resolved under ref #76919
The matter was investigated and adjustments were processed on the account as per the findings of the investigation.
Account was adjusted with a spread of consumption in Jan 2023
Meeting held on 09.02.2023 with Mr Koekemoer and BCMM Officials explained the adjustments processed.
3
Not Set True False
79320
142409
Not Set True False
2/9/2023 8:43:30 AM
2/9/2023 8:43:30 AM
chat
QRC RESPONSE: Query Resolved
The matter was investigated and adjustments were processed on the account as per the findings of the investigation.
Account was adjusted with a spread of consumption in Jan 2023
Meeting held on 09.02.2023 with Mr Koekemoer and BCMM Officials explained the adjustments processed.
3
Not Set True False
76919
142408
Not Set True False
161374
2/9/2023 8:37:28 AM
2/9/2023 8:37:28 AM
sms
BCMM. Dear Sir/Madam. Query has been created. Ref #: 95048.Thank you, stay safe.
sent
Not Set True False
95048
Not Set True False
2/9/2023 7:52:52 AM
2/9/2023 7:52:52 AM
chat
SIX MONTHS POLICY IS STILL PPENDING
201
Not Set True False
78084
138870