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Query Assignment 2/23/2023 1:06:03 PM 2/23/2023 1:06:03 PM notification Query #76579 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 76579 143102
2/23/2023 1:04:55 PM 2/23/2023 1:04:55 PM chat Good Day. The response of "no prepaid meter on the account" meant that the prepaid meter number is not reflecting on the financial system. As such, protocol is to obtain verification of the prepaid meter information from the service department for audit purpose before adjustments can be made. This matter has been finalized and Basic Electricity charges has been reversed. Query Closed. 3 76579 138456
2/23/2023 1:00:06 PM 2/23/2023 1:00:06 PM chat Kindly accept apologies at the delay in processing. Basic Electricity charges has now been reversed and will reflect on the Feb 2023 statement. Query Closed 3 94690 142360
2/23/2023 12:51:18 PM 2/23/2023 12:51:18 PM chat PLUMBERS ATTACHED 201 33101 122697
Query #33101 - "high water consumption due to water leak." has 1 new Attachment 2/23/2023 12:50:58 PM 2/23/2023 12:50:58 PM notification USER:nonkosim:: Attached a file to the query assigned to you. 33101 143101
Query Assignment 2/23/2023 12:50:57 PM 2/23/2023 12:50:57 PM notification Query #33101 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 33101 143100
Query Assignment 2/23/2023 12:50:55 PM 2/23/2023 12:50:55 PM notification Query #35321 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 35321 143099
155600 2/23/2023 12:46:08 PM 2/23/2023 12:46:08 PM sms BCMM Mini-statement: Acc # 10416590 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 771.64 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 96319
Query #96315 - "Leak" has 1 new Attachment 2/23/2023 12:25:19 PM 2/23/2023 12:25:19 PM notification USER:undefined:: Attached a file to the query assigned to you. 96315 143098
Query Assignment 2/23/2023 12:25:15 PM 2/23/2023 12:25:16 PM notification Query #96315 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96315 143097
163409 2/23/2023 12:25:15 PM 2/23/2023 12:25:15 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 96315.Thank you, stay safe. sent 96315
88779 2/23/2023 12:14:40 PM 2/23/2023 12:14:40 PM sms BCMM Mini-statement: Acc # 10266987 Date: 2023-Jan-31 Due Date: 1970-Jan-01 Due Amt: 8244.96 Last Pay Date: 1970-Jan-01 Last Pay Amt: 734.68 Curr: Prev: 838.07 30Days: 60Days: 90Days: Thank you, stay safe. sent 96314
Query Assignment 2/23/2023 12:04:29 PM 2/23/2023 12:04:29 PM notification Query #1748 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 1748 143096
49432 2/23/2023 12:02:40 PM 2/23/2023 12:02:40 PM sms BCMM Mini-statement: Acc # 10010710 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 4919.45 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 96311
49432 2/23/2023 12:01:44 PM 2/23/2023 12:01:44 PM sms BCMM Mini-statement: Acc # 10022865 Date: 2023-Jan-30 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2200 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 96310
Query Assignment 2/23/2023 11:56:09 AM 2/23/2023 11:56:09 AM notification Query #1728 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 1728 143095
163403 2/23/2023 11:33:05 AM 2/23/2023 11:33:05 AM sms BCMM Mini-statement: Acc # 20390199 Date: 2023-Jan-31 Due Date: 1970-Jan-01 Due Amt: 2584.56 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1500 Curr: Prev: 1773.15 30Days: 60Days: 90Days: Thank you, stay safe. sent 96308
144444 2/23/2023 11:29:19 AM 2/23/2023 11:29:20 AM sms BCMM Mini-statement: Acc # 10441655 Date: 2023-Jan-31 Due Date: 1970-Jan-01 Due Amt: 4078.48 Last Pay Date: 1970-Jan-01 Last Pay Amt: 20 Curr: Prev: 1296.01 30Days: 60Days: 90Days: Thank you, stay safe. sent 96307
Query #96305 - "WATER" has 1 new Attachment 2/23/2023 11:04:44 AM 2/23/2023 11:04:44 AM notification USER:nonkosim:: Attached a file to the query assigned to you. 96305 143094
Query Assignment 2/23/2023 11:03:55 AM 2/23/2023 11:03:56 AM notification Query #96305 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 96305 143093