Messages

IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
165854 3/8/2023 11:18:12 AM 3/8/2023 11:18:12 AM sms BCMM Mini-statement: Acc # 10006862 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 71957.12 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1000 Curr: Prev: 4545.26 30Days: 60Days: 90Days: Thank you, stay safe. sent 97693
162220 3/8/2023 11:12:33 AM 3/8/2023 11:12:34 AM sms BCMM Mini-statement: Acc # 20016378 Date: 2023-Feb-28 Due Date: 1970-Jan-01 Due Amt: 4983.29 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2000 Curr: Prev: 2278.99 30Days: 60Days: 90Days: Thank you, stay safe. sent 97690
Query #97686 - "water query" has 1 new Attachment 3/8/2023 10:57:51 AM 3/8/2023 10:57:52 AM notification USER:sibongisenil:: Attached a file to the query assigned to you. 97686 143753
Query Assignment 3/8/2023 10:57:29 AM 3/8/2023 10:57:29 AM notification Query #97686 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97686 143752
165853 3/8/2023 10:57:28 AM 3/8/2023 10:57:28 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97686.Thank you, stay safe. sent 97686
Query Assignment 3/8/2023 10:50:40 AM 3/8/2023 10:50:41 AM notification Query #97685 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97685 143751
Query #97684 - "INCORRECT ACCOUNT CALCULATION" has 1 new Attachment 3/8/2023 10:48:36 AM 3/8/2023 10:48:37 AM notification USER:undefined:: Attached a file to the query assigned to you. 97684 143750
Query Assignment 3/8/2023 10:48:35 AM 3/8/2023 10:48:35 AM notification Query #97684 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97684 143749
135599 3/8/2023 10:48:34 AM 3/8/2023 10:48:34 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97684.Thank you, stay safe. sent 97684
Query Assignment 3/8/2023 10:38:54 AM 3/8/2023 10:38:54 AM notification Query #97682 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97682 143748
165850 3/8/2023 10:38:54 AM 3/8/2023 10:38:54 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97682.Thank you, stay safe. sent 97682
86671 3/8/2023 10:36:59 AM 3/8/2023 10:36:59 AM sms BCMM Mini-statement: Acc # 10364979 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 5236.54 Last Pay Date: 1970-Jan-01 Last Pay Amt: 4792.79 Curr: Prev: 5236.54 30Days: 60Days: 90Days: Thank you, stay safe. sent 97681
3/8/2023 10:31:16 AM 3/16/2023 2:03:06 PM chat QRC Response 2023/03/08 Meter on old account 10205628 has been removed and account closed.New account 10436867 will be back charged consumption from May 2022 when the new meter was installed.This will reflect when the next actual reading is updated.Kindly assess your next statement and log a new query as a Six months policy assessment if the back charge amount reflect as a Debit balance after the interim reversal.Query closed. 230 96250 143107
165842 3/8/2023 10:17:44 AM 3/8/2023 10:17:44 AM sms BCMM Mini-statement: Acc # 10109400 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 2374.71 Last Pay Date: 1970-Jan-01 Last Pay Amt: 10 Curr: Prev: 1607.34 30Days: 60Days: 90Days: Thank you, stay safe. sent 97677
Query Assignment 3/8/2023 10:11:42 AM 3/8/2023 10:11:42 AM notification Query #97676 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97676 143747
165844 3/8/2023 10:11:41 AM 3/8/2023 10:11:41 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97676.Thank you, stay safe. sent 97676
Query #97672 - "water" has 1 new Attachment 3/8/2023 9:47:14 AM 3/8/2023 9:47:14 AM notification USER:babalwas:: Attached a file to the query assigned to you. 97672 143746
Query Assignment 3/8/2023 9:46:43 AM 3/8/2023 9:46:43 AM notification Query #97672 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 97672 143745
165837 3/8/2023 9:46:42 AM 3/8/2023 9:46:42 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 97672.Thank you, stay safe. sent 97672
3/8/2023 9:45:20 AM 5/17/2023 7:02:15 AM chat QRC Response - consumer to advise if any leaks were repaired during the queried period as meter serving the account is smart meter and readings are downloaded from the property. If aany leaks were repaired, the consumer is to log a new query with the correct query type. Query resolved 13 81683 143744