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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
3/13/2023 10:27:24 AM 3/13/2023 10:27:24 AM chat QRC RESPONSE: Duplicate query closed and resolved under ref #84080 3 93589 144109
3/13/2023 10:25:50 AM 3/13/2023 10:25:50 AM chat QRC RESPONSE: Query Closed New account has been created and services transferred. A request has been sent to the Billing Section to reverse remaining charges. Kindly view the March 2023 to April 2023 statements for progress updates. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 84080 144108
98707 3/13/2023 10:25:38 AM 3/13/2023 10:25:38 AM sms BCMM Mini-statement: Acc # 10331490 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 672.78 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2232.47 Curr: Prev: 672.78 30Days: 60Days: 90Days: Thank you, stay safe. sent 98036
Query Assignment 3/13/2023 10:23:49 AM 3/13/2023 10:23:49 AM notification Query #98035 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98035 144107
166420 3/13/2023 10:23:49 AM 3/13/2023 10:23:49 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98035.Thank you, stay safe. sent 98035
166419 3/13/2023 10:22:18 AM 3/13/2023 10:22:18 AM sms BCMM Mini-statement: Acc # 10360621 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 1904.89 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1904.94 Curr: Prev: 1904.89 30Days: 60Days: 90Days: Thank you, stay safe. sent 98034
3/13/2023 10:17:25 AM 3/13/2023 10:17:25 AM chat Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund or credit transfer: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 79950 143525
Query Assignment 3/13/2023 10:09:56 AM 3/13/2023 10:09:56 AM notification Query #46627 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 46627 144106
68770 3/13/2023 9:59:52 AM 3/13/2023 9:59:52 AM sms BCMM Mini-statement: Acc # 10330109 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1417 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 98031
17392 3/13/2023 9:55:32 AM 3/13/2023 9:55:32 AM sms BCMM Mini-statement: Acc # 10237379 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 7007.86 Last Pay Date: 1970-Jan-01 Last Pay Amt: 240 Curr: Prev: 1679.52 30Days: 60Days: 90Days: Thank you, stay safe. sent 98027
3/13/2023 9:48:00 AM 3/13/2023 9:48:00 AM chat QRC RESPONSE: Query Closed Change of ownership has been allocated to the Billing and Rates Departments on 13.03.2023 for finalization. Kindly review the March 2023 to April 2023 statements for progress updates. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 83697 144105
3/13/2023 9:44:50 AM 3/13/2023 9:48:00 AM chat QRC RESPONSE: Change of ownership has been allocated to the Billing and Rates Departments on 13.03.2023 for finalization. 3 83697 144105
Query Assignment 3/13/2023 9:42:23 AM 3/13/2023 9:42:24 AM notification Query #98024 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98024 144104
166386 3/13/2023 9:42:23 AM 3/13/2023 9:42:23 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98024.Thank you, stay safe. sent 98024
166392 3/13/2023 9:32:05 AM 3/13/2023 9:32:05 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98023.Thank you, stay safe. sent 98023
Query Assignment 3/13/2023 9:30:50 AM 3/13/2023 9:30:50 AM notification Query #98022 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98022 144103
166382 3/13/2023 9:30:49 AM 3/13/2023 9:30:49 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98022.Thank you, stay safe. sent 98022
3/13/2023 9:30:35 AM 3/13/2023 9:30:36 AM chat QRC RESPONSE: Query Closed Services were transferred and finalized in Nov 2022. Consumer may forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 79088 144102
166388 3/13/2023 9:27:14 AM 3/13/2023 9:27:15 AM sms BCMM Mini-statement: Acc # 10098430 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 17213.11 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2600 Curr: Prev: 1051.39 30Days: 60Days: 90Days: Thank you, stay safe. sent 98020
Query Assignment 3/13/2023 9:13:22 AM 3/13/2023 9:13:22 AM notification Query #98011 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98011 144101