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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
41255 3/13/2023 11:56:41 AM 3/13/2023 11:56:41 AM sms BCMM Mini-statement: Acc # 10386672 Date: 2023-Feb-28 Due Date: 1970-Jan-01 Due Amt: 2618.57 Last Pay Date: 1970-Jan-01 Last Pay Amt: 2000 Curr: Prev: 1916.5 30Days: 60Days: 90Days: Thank you, stay safe. sent 98052
46027 3/13/2023 11:46:37 AM 3/13/2023 11:46:37 AM sms BCMM Mini-statement: Acc # 10428967 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 10428.22 Last Pay Date: 1970-Jan-01 Last Pay Amt: 4974 Curr: Prev: 3740.71 30Days: 60Days: 90Days: Thank you, stay safe. sent 98051
Query Assignment 3/13/2023 11:41:37 AM 3/13/2023 11:41:37 AM notification Query #71241 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 71241 144121
Query Assignment 3/13/2023 11:41:16 AM 3/13/2023 11:41:16 AM notification Query #71241 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 71241 144120
3/13/2023 11:37:38 AM 3/13/2023 11:37:38 AM chat QRC RESPONSE: Query Closed Kindly liaise with the transferring attorneys as the new owner has not yet opened their own account. Services will be terminated once the new account is created. Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund once finalized: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 92799 144119
3/13/2023 11:27:39 AM 3/13/2023 11:27:39 AM chat QRC RESPONSE: Query Closed Query has been allocated to the Midland Region Billing Dpt to terminate and finalize acc: 10363622. Kindly review the March 2023 and/or April 2023 statements for progress updates. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 89252 144118
47753 3/13/2023 11:20:08 AM 3/13/2023 11:20:09 AM sms BCMM Mini-statement: Acc # 10059409 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 6494.89 Last Pay Date: 1970-Jan-01 Last Pay Amt: 6300 Curr: Prev: 6494.89 30Days: 60Days: 90Days: Thank you, stay safe. sent 98046
Query #96656 - "water account is not correct" has 1 new Attachment 3/13/2023 11:10:08 AM 3/13/2023 11:10:09 AM notification USER:undefined:: Attached a file to the query assigned to you. 96656 144117
Query #96656 - "water account is not correct" has 1 new Attachment 3/13/2023 11:09:57 AM 3/13/2023 11:09:57 AM notification USER:undefined:: Attached a file to the query assigned to you. 96656 144116
3/13/2023 11:08:43 AM 3/13/2023 11:08:43 AM chat please can someone assist me with my water bill 3105 96656 144115
3/13/2023 10:59:39 AM 3/13/2023 10:59:39 AM chat Leak Adjustment has been done ,Journal Number: [015674] submitted for review. 230 36269 123992
30281 3/13/2023 10:58:07 AM 3/13/2023 10:58:07 AM sms BCMM Mini-statement: Acc # 10186435 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 3958 Last Pay Date: 1970-Jan-01 Last Pay Amt: 4072.08 Curr: Prev: 3958 30Days: 60Days: 90Days: Thank you, stay safe. sent 98044
3/13/2023 10:54:54 AM 3/13/2023 10:54:54 AM chat ncorrect water readings was analyse ,as per analysis the spread consumption adjustment was done .Journal Number: [962056]awaiting for review. 230 76679 144114
166429 3/13/2023 10:54:23 AM 3/13/2023 10:54:23 AM sms BCMM Mini-statement: Acc # 10437585 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 490 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 98041
3/13/2023 10:50:13 AM 3/13/2023 10:50:13 AM chat QRC RESPONSE: Query Closed Acc: 10362573 has been terminated. Kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 91671 144113
38956 3/13/2023 10:49:24 AM 3/13/2023 10:49:24 AM sms BCMM Mini-statement: Acc # 70077639 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 22583.2 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 98039
Query Assignment 3/13/2023 10:46:57 AM 3/13/2023 10:46:57 AM notification Query #98038 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98038 144112
70745 3/13/2023 10:46:56 AM 3/13/2023 10:46:56 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98038.Thank you, stay safe. sent 98038
3/13/2023 10:41:38 AM 3/13/2023 10:41:38 AM chat QRC RESPONSE: Query Closed Acc: 10361718 has been terminated and finalized in Feb 2023. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement 3 82642 144111
3/13/2023 10:37:29 AM 3/13/2023 10:37:29 AM chat QRC RESPONSE: Query Closed Account has been closed. Credit balance is due to payments made. Consumer may send proof of receipts to Cash Control Department to request a refund or credit transfer 3 81575 144110