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Query Assignment 3/13/2023 12:48:58 PM 3/13/2023 12:48:58 PM notification Query #21020 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 21020 144136
166452 3/13/2023 12:47:14 PM 3/13/2023 12:47:14 PM sms BCMM Mini-statement: Acc # 10332068 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 677.35 Last Pay Date: 1970-Jan-01 Last Pay Amt: 225.08 Curr: Prev: 227.19 30Days: 60Days: 90Days: Thank you, stay safe. sent 98060
Query Assignment 3/13/2023 12:42:33 PM 3/13/2023 12:42:33 PM notification Query #20867 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 20867 144134
3/13/2023 12:42:25 PM 3/13/2023 12:42:25 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 20867 119352
Query Assignment 3/13/2023 12:42:04 PM 3/13/2023 12:42:04 PM notification Query #21542 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 21542 144133
3/13/2023 12:41:55 PM 3/13/2023 12:41:56 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 21542 119604
3/13/2023 12:41:18 PM 3/13/2023 12:41:19 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 76287 144132
3/13/2023 12:40:50 PM 3/13/2023 12:40:51 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 76301 144131
3/13/2023 12:38:26 PM 3/13/2023 12:38:27 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 78874 144130
3/13/2023 12:37:45 PM 3/13/2023 12:37:45 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 78875 144129
3/13/2023 12:37:16 PM 3/13/2023 12:37:17 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 78876 144128
3/13/2023 12:36:47 PM 3/13/2023 12:36:47 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 78877 144127
3/13/2023 12:35:56 PM 3/13/2023 12:35:57 PM chat QRC RESPONSE: Duplicate query closed. Resolved under ref #81876 3 78878 144126
Query Assignment 3/13/2023 12:35:25 PM 3/13/2023 12:35:26 PM notification Query #34150 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 34150 144125
3/13/2023 12:34:51 PM 3/13/2023 12:34:51 PM chat QRC RESPONSE: Query Closed Account has been allocated to the Rates and Billing Departments to finalize all charges. Kindly view the March 2023 and/April 2023 statement for progress updates. Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund: 1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account 2. Bank confirmation letter or 1 month stamped bank statement NB: please do no log multiple queries for the same account. All other reference numbers will be closed as duplicate queries. 3 81876 144124
3/13/2023 12:18:57 PM 3/13/2023 12:18:57 PM chat QRC RESPONSE: Query Closed Allocated to Sundry Section to reverse the Sept 2019 duplicate credit. Account does not reflect duplicate charges from 2014 3 91464 144123
3/13/2023 12:14:12 PM 3/16/2023 2:03:06 PM chat There was no new meter installed. I paid the previous account until water started billing to the new account. There has been 2 separate meters being charged for the same property. Please note that i am not to be back charged as that meter was running concurrently with the new meter. Please fix this. 2585 96250 143107
Query Assignment 3/13/2023 12:03:03 PM 3/13/2023 12:03:03 PM notification Query #98055 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 98055 144122
166292 3/13/2023 12:03:03 PM 3/13/2023 12:03:03 PM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 98055.Thank you, stay safe. sent 98055
98335 3/13/2023 11:58:50 AM 3/13/2023 11:58:50 AM sms BCMM Mini-statement: Acc # 10283365 Date: 2023-Feb-25 Due Date: 1970-Jan-01 Due Amt: 14466.25 Last Pay Date: 1970-Jan-01 Last Pay Amt: 14856.3 Curr: Prev: 14466.25 30Days: 60Days: 90Days: Thank you, stay safe. sent 98053