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IsInbound Body Subject DeliveredAt ReadAt DeletedAt ToEmail FromEmail ChatConversation SmsConversation EmailConversation FaxConversation ToPhone FromPhone CreatedAt UpdatedAt Type Text Html Cc Bcc ReplayTo History CreatedBy UpdatedBy Sid Status ReplyTo CommentConversation Author ReplyingTo ReadAtLeastOnce Conversation Thread
167417 4/20/2023 12:05:52 PM 4/20/2023 12:05:52 PM sms BCMM Mini-statement: Acc # 10054575 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 1984.73 Last Pay Date: 1970-Jan-01 Last Pay Amt: 1825 Curr: Prev: 1984.73 30Days: 60Days: 90Days: Thank you, stay safe. sent 101551
Query Assignment 4/20/2023 11:46:49 AM 4/20/2023 11:46:50 AM notification Query #101547 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 101547 145586
171479 4/20/2023 11:46:49 AM 4/20/2023 11:46:49 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 101547.Thank you, stay safe. sent 101547
148898 4/20/2023 11:31:53 AM 4/20/2023 11:31:53 AM sms BCMM Mini-statement: Acc # 10086981 Date: 2023-Mar-26 Due Date: 1970-Jan-01 Due Amt: 36164.97 Last Pay Date: 1970-Jan-01 Last Pay Amt: 96 Curr: Prev: 2947.28 30Days: 60Days: 90Days: Thank you, stay safe. sent 101546
Query Assignment 4/20/2023 11:19:02 AM 4/20/2023 11:19:02 AM notification Query #101544 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 101544 145585
171477 4/20/2023 11:19:01 AM 4/20/2023 11:19:01 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 101544.Thank you, stay safe. sent 101544
4/20/2023 11:05:57 AM 4/20/2023 11:05:57 AM chat I have tried contacting Malissa Hill and Mariana wood directly and still no assistance. 1095 67602 145583
4/20/2023 11:04:45 AM 4/20/2023 11:05:57 AM chat I have now tried on various platforms to get this account sorted out to no avail. I have photos of the water leak in the outside watere meter box, I have my usage tracked that shows my monthly usage, I have called and emailed and still no assistance? What does it take to get my account sorted out? Please refer to your own policy of 6 months back dated charges and apply it to my account, and please amend my account so that I can get it cleared once and for all 1095 67602 145583
Query Assignment 4/20/2023 11:04:44 AM 4/20/2023 11:04:44 AM notification Query #67602 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 67602 145584
86775 4/20/2023 10:45:16 AM 4/20/2023 10:45:16 AM sms BCMM Mini-statement: Acc # 10069869 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 32973.76 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 101538
41724 4/20/2023 10:38:14 AM 4/20/2023 10:38:14 AM sms BCMM Mini-statement: Acc # 10252722 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 321.94 Last Pay Date: 1970-Jan-01 Last Pay Amt: 3749 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 101535
4/20/2023 10:17:01 AM 4/20/2023 10:17:01 AM chat QRC-Response 2023/04/20 Plumber's letter received and leak adjustment done. Water has been adjusted in terms of the leak credit policy (Inclusive of Interest and Vat) Journal Number: [325600] Submitted for review and authorization. 230 56847 145582
Query Assignment 4/20/2023 10:15:31 AM 4/20/2023 10:15:31 AM notification Query #56847 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 56847 145581
171461 4/20/2023 10:10:44 AM 4/20/2023 10:10:44 AM sms BCMM Mini-statement: Acc # 10276889 Date: 2023-Mar-25 Due Date: 1970-Jan-01 Due Amt: 0 Last Pay Date: 1970-Jan-01 Last Pay Amt: 80 Curr: Prev: 0 30Days: 60Days: 90Days: Thank you, stay safe. sent 101529
Query Assignment 4/20/2023 10:07:30 AM 4/20/2023 10:07:31 AM notification Query #101527 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 101527 145580
168866 4/20/2023 10:07:30 AM 4/20/2023 10:07:30 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 101527.Thank you, stay safe. sent 101527
Query #101526 - "Wrong refuse charges" has 1 new Attachment 4/20/2023 10:01:12 AM 4/20/2023 10:01:13 AM notification USER:undefined:: Attached a file to the query assigned to you. 101526 145579
Query Assignment 4/20/2023 10:01:10 AM 4/20/2023 10:01:10 AM notification Query #101526 was assigned to you. Please attend to it within indicated escalation times to avoid query escalation. View the query for more details. 101526 145578
168866 4/20/2023 10:01:09 AM 4/20/2023 10:01:09 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 101526.Thank you, stay safe. sent 101526
171453 4/20/2023 9:52:16 AM 4/20/2023 9:52:16 AM sms BCMM. Dear Sir/Madam. Query has been created. Ref #: 101524.Thank you, stay safe. sent 101524