Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1004974 | 12/29/2022 7:49:37 AM | 12/29/2022 7:49:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004962 | 12/29/2022 7:40:46 AM | 12/29/2022 7:40:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004961 | 12/29/2022 7:40:20 AM | 12/29/2022 7:40:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004941 | 12/29/2022 7:33:24 AM | 12/29/2022 7:33:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004928 | 12/29/2022 7:29:01 AM | 12/29/2022 7:29:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004906 | 12/29/2022 7:21:48 AM | 12/29/2022 7:21:49 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004894 | 12/29/2022 7:14:50 AM | 12/29/2022 7:14:50 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004886 | 12/29/2022 7:11:01 AM | 12/29/2022 7:11:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004884 | 12/29/2022 7:10:25 AM | 12/29/2022 7:10:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38472 | 12/29/2022 7:10:18 AM | 1/21/2023 10:46:56 AM | WATER | PLEASE ASIST SMART METER IS GENERATING THE SMAE READING EVERY MONTH.<div><br></div><div><b><u>QRC RESPONSE</u>: Query has been allocated to relevant department and awaiting feedback.</b></div> | 5 | 3 | 30303 | 114 | 17 | 2 | 23 | 1 | 112 | 141735 | 201 | 15 | |||||||||||||||||||||||||
| 1004881 | 12/29/2022 7:09:38 AM | 12/29/2022 7:09:39 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004878 | 12/29/2022 7:09:00 AM | 12/29/2022 7:09:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004866 | 12/29/2022 7:04:51 AM | 12/29/2022 7:04:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004860 | 12/29/2022 7:03:57 AM | 12/29/2022 7:03:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004852 | 12/29/2022 7:02:27 AM | 12/29/2022 7:02:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004849 | 12/29/2022 7:01:16 AM | 12/29/2022 7:01:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004840 | 12/29/2022 6:57:36 AM | 12/29/2022 6:57:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004827 | 12/29/2022 6:50:54 AM | 12/29/2022 6:50:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004813 | 12/29/2022 6:47:54 AM | 12/29/2022 6:47:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1004812 | 12/29/2022 6:47:50 AM | 12/29/2022 6:47:51 AM | IVR call:? | Received call for ? for account undefined |