Details

Conversation

EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
38472
LatestTicket
CreatedAt
12/29/2022 7:10:18 AM
UpdatedAt
1/21/2023 10:46:56 AM
Subject
WATER
Description
PLEASE ASIST SMART METER IS GENERATING THE SMAE READING EVERY MONTH.<div><br></div><div><b><u>QRC RESPONSE</u>: Query has been allocated to relevant department and awaiting feedback.</b></div>
Priority
Disposition
5
ConversationType
3
Parent
Account
30303
OpenedBy
114
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141735
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
15