Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1157600 | 47578 | 5/22/2023 7:30:14 AM | 5/22/2023 7:30:26 AM | IVR call: meter-reading | Received call for meter-reading for account 10362713 Meter reading: [679] Meter type: [water] | 10 | 2 | 1683 | 81 | ||||||||||||||||||||||||||||||||
| 1157597 | 47577 | 5/22/2023 7:28:21 AM | 5/22/2023 7:28:22 AM | IVR call: balance | Received call for balance for account 10013100 undefined | 7 | 2 | 4271 | 78 | ||||||||||||||||||||||||||||||||
| 1157586 | 47576 | 5/22/2023 7:26:07 AM | 5/22/2023 7:26:32 AM | IVR call: statement | Received call for statement for account 10374366 sent message: 42260 | 8 | 2 | 33247 | 79 | ||||||||||||||||||||||||||||||||
| 1157587 | 47575 | 5/22/2023 7:25:47 AM | 5/22/2023 7:25:49 AM | IVR call: balance | Received call for balance for account 10025308 undefined | 7 | 2 | 32311 | 78 | ||||||||||||||||||||||||||||||||
| 47574 | 5/22/2023 7:20:07 AM | 5/22/2023 7:20:11 AM | WATER | SPLIT CONSUMPTION TOP BE APPLIED | 6 | 3 | 33246 | 110 | 17 | 2 | 23 | 1 | 111 | 205 | |||||||||||||||||||||||||||
| 1157561 | 47573 | 5/22/2023 7:16:45 AM | 5/22/2023 7:16:46 AM | IVR call: balance | Received call for balance for account 10003920 undefined | 7 | 2 | 5167 | 78 | ||||||||||||||||||||||||||||||||
| 1157557 | 47572 | 5/22/2023 7:15:58 AM | 5/22/2023 7:15:59 AM | IVR call: balance | Received call for balance for account 10003920 undefined | 7 | 2 | 5167 | 78 | ||||||||||||||||||||||||||||||||
| 1157556 | 47571 | 5/22/2023 7:15:13 AM | 5/22/2023 7:15:14 AM | IVR call: balance | Received call for balance for account 10003620 undefined | 7 | 2 | 33244 | 78 | ||||||||||||||||||||||||||||||||
| 1157527 | 47570 | 5/22/2023 7:07:19 AM | 5/22/2023 7:07:36 AM | IVR call: statement | Received call for statement for account 10440235 sent message: 42257 | 8 | 2 | 29018 | 79 | ||||||||||||||||||||||||||||||||
| 47569 | 5/22/2023 6:57:53 AM | 5/22/2023 6:57:56 AM | water | late termination as property was registered in 2022 | 6 | 3 | 33243 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 1157489 | 47568 | 5/22/2023 6:46:28 AM | 5/22/2023 6:46:45 AM | IVR call: meter-reading | Received call for meter-reading for account 10435456 Meter reading: [63033] Meter type: [electric] | 10 | 2 | 22031 | 81 | ||||||||||||||||||||||||||||||||
| 1157485 | 47567 | 5/22/2023 6:44:59 AM | 5/22/2023 6:45:23 AM | IVR call: meter-reading | Received call for meter-reading for account 10435456 Meter reading: [1022] Meter type: [water] | 10 | 2 | 22031 | 81 | ||||||||||||||||||||||||||||||||
| 1157483 | 47566 | 5/22/2023 6:43:45 AM | 5/22/2023 6:43:46 AM | IVR call: balance | Received call for balance for account 10034162 undefined | 7 | 2 | 4574 | 78 | ||||||||||||||||||||||||||||||||
| 1157482 | 47565 | 5/22/2023 6:42:44 AM | 5/22/2023 6:42:45 AM | IVR call: balance | Received call for balance for account 10034163 undefined | 7 | 2 | 11836 | 78 | ||||||||||||||||||||||||||||||||
| 1157468 | 47563 | 5/22/2023 6:29:07 AM | 5/22/2023 6:29:08 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1157466 | 47562 | 5/22/2023 6:27:32 AM | 5/22/2023 6:27:50 AM | IVR call: meter-reading | Received call for meter-reading for account 10422916 Meter reading: [3006309] Meter type: [water] | 10 | 2 | 14275 | 81 | ||||||||||||||||||||||||||||||||
| 1157459 | 47561 | 5/22/2023 6:19:32 AM | 5/22/2023 6:19:33 AM | IVR call: balance | Received call for balance for account 10249107 undefined | 7 | 2 | 7118 | 78 | ||||||||||||||||||||||||||||||||
| 1157437 | 47560 | 5/22/2023 5:49:19 AM | 5/22/2023 5:49:20 AM | IVR call: balance | Received call for balance for account 10299930 undefined | 7 | 2 | 12872 | 78 | ||||||||||||||||||||||||||||||||
| 1157433 | 47559 | 5/22/2023 5:42:55 AM | 5/22/2023 5:42:57 AM | IVR call: balance | Received call for balance for account 10029389 undefined | 7 | 2 | 5133 | 78 | ||||||||||||||||||||||||||||||||
| 1157405 | 47558 | 5/22/2023 4:56:04 AM | 5/22/2023 4:56:05 AM | IVR call: balance | Received call for balance for account 10260708 undefined | 7 | 2 | 8786 | 78 |