Details

Conversation


EscalationLevel
LatestCall
1157527
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47570
LatestTicket
CreatedAt
5/22/2023 7:07:19 AM
UpdatedAt
5/22/2023 7:07:36 AM
Subject
IVR call: statement
Description
Received call for statement for account 10440235 sent message: 42257
Priority
Disposition
8
ConversationType
2
Parent
Account
29018
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator