Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1011335 1/4/2023 6:55:21 AM 1/4/2023 6:55:22 AM IVR call:? Received call for ? for account undefined
1011325 1/4/2023 6:53:19 AM 1/4/2023 6:53:19 AM IVR call:? Received call for ? for account undefined
1011322 1/4/2023 6:52:41 AM 1/4/2023 6:52:42 AM IVR call:? Received call for ? for account undefined
1011314 1/4/2023 6:49:26 AM 1/4/2023 6:49:26 AM IVR call:? Received call for ? for account undefined
1011310 1/4/2023 6:47:41 AM 1/4/2023 6:47:43 AM IVR call:? Received call for ? for account undefined
1011309 1/4/2023 6:47:39 AM 1/4/2023 6:47:41 AM IVR call:? Received call for ? for account undefined
1011290 1/4/2023 6:44:30 AM 1/4/2023 6:44:30 AM IVR call:? Received call for ? for account undefined
1011274 1/4/2023 6:40:26 AM 1/4/2023 6:40:26 AM IVR call:? Received call for ? for account undefined
1011273 1/4/2023 6:40:01 AM 1/4/2023 6:40:02 AM IVR call:? Received call for ? for account undefined
1011272 1/4/2023 6:39:51 AM 1/4/2023 6:39:51 AM IVR call:? Received call for ? for account undefined
1011268 1/4/2023 6:39:18 AM 1/4/2023 6:39:18 AM IVR call:? Received call for ? for account undefined
1011267 1/4/2023 6:38:56 AM 1/4/2023 6:38:57 AM IVR call:? Received call for ? for account undefined
1011266 1/4/2023 6:38:48 AM 1/4/2023 6:38:49 AM IVR call:? Received call for ? for account undefined
1011265 1/4/2023 6:38:23 AM 1/4/2023 6:38:24 AM IVR call:? Received call for ? for account undefined
22399 1/4/2023 6:37:30 AM 1/4/2023 6:37:32 AM Rates charge not decreasing despite regular payment Greetings I trust you are well. We made arrangements at the beginning of 2022 and we have been paying between R6000 and R8000 every month. It seems however that no matter how much we pay our balance ever decreases. Recently a second water meter was added to our account and this water meter was now charging significantly more which set us back again. According to our November statement we owed around R34 000 now according to our December statement we owe around R53 000. We have been diligently trying to settle amounts with BCM yet things are not improving. May you please look in our issue and assist. I have visited BCM a few times to try and sort this out but over two years later I am still sitting in the same position and this is very frustrating. I can be contacted on 0721706759 or williamawusi@gmail.com if any clarity is needed. Thank you 23 3 22410 5 2 23 8 50 1906
1011256 1/4/2023 6:36:20 AM 1/4/2023 6:36:21 AM IVR call:? Received call for ? for account undefined
1011259 1/4/2023 6:36:13 AM 1/4/2023 6:36:13 AM IVR call:? Received call for ? for account undefined
1011257 1/4/2023 6:35:52 AM 1/4/2023 6:35:53 AM IVR call:? Received call for ? for account undefined
1011254 1/4/2023 6:35:16 AM 1/4/2023 6:35:16 AM IVR call:? Received call for ? for account undefined
1011251 1/4/2023 6:32:05 AM 1/4/2023 6:32:06 AM IVR call:? Received call for ? for account undefined