Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 38516 | 1/4/2023 2:09:23 PM | 1/4/2023 2:09:25 PM | Water query | High water bill in December 2022. | 5 | 2 | 30346 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1012683 | 1/4/2023 2:06:24 PM | 1/4/2023 2:06:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012679 | 1/4/2023 2:03:43 PM | 1/4/2023 2:03:43 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012675 | 1/4/2023 2:02:56 PM | 1/4/2023 2:02:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012670 | 1/4/2023 2:02:02 PM | 1/4/2023 2:02:02 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012666 | 1/4/2023 2:00:17 PM | 1/4/2023 2:00:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012665 | 1/4/2023 1:59:41 PM | 1/4/2023 1:59:42 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 21691 | 1/4/2023 1:56:35 PM | 3/3/2023 10:31:54 AM | Refund request | Kindly assist with my refund for account 10406173 as the property was sold and since May 2022 i still have not received my refund that you owe to me, Please see attached <div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Please visit your nearest municipal offices to inquire about any refunds due.</div><div>Query resolved.</div> | 27 | 3 | 21645 | 5 | 2 | 23 | 6 | 122 | 3/3/2023 10:31:54 AM | 143536 | 13 | 1779 | 13 | ||||||||||||||||||||||||
| 1012658 | 1/4/2023 1:54:38 PM | 1/4/2023 1:54:39 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012655 | 1/4/2023 1:52:55 PM | 1/4/2023 1:52:55 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012653 | 1/4/2023 1:52:29 PM | 1/4/2023 1:52:29 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012651 | 1/4/2023 1:52:03 PM | 1/4/2023 1:52:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012629 | 1/4/2023 1:41:44 PM | 1/4/2023 1:41:45 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012624 | 1/4/2023 1:39:54 PM | 1/4/2023 1:39:55 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012621 | 1/4/2023 1:38:33 PM | 1/4/2023 1:38:34 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012620 | 1/4/2023 1:38:06 PM | 1/4/2023 1:38:06 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012619 | 1/4/2023 1:37:46 PM | 1/4/2023 1:37:47 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012617 | 1/4/2023 1:37:30 PM | 1/4/2023 1:37:31 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012616 | 1/4/2023 1:37:05 PM | 1/4/2023 1:37:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1012612 | 1/4/2023 1:36:07 PM | 1/4/2023 1:36:08 PM | IVR call:? | Received call for ? for account undefined |