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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
21691
LatestTicket
CreatedAt
1/4/2023 1:56:35 PM
UpdatedAt
3/3/2023 10:31:54 AM
Subject
Refund request
Description
Kindly assist with my refund for account 10406173 as the property was sold and since May 2022 i still have not received my refund that you owe to me, Please see attached <div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. Please visit your nearest municipal offices to inquire about any refunds due.</div><div>Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
21645
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/3/2023 10:31:54 AM
Thread
143536
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
1779
Updator
13