Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1013565 | 1/5/2023 9:10:55 AM | 1/5/2023 9:10:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013563 | 1/5/2023 9:10:54 AM | 1/5/2023 9:10:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013562 | 1/5/2023 9:10:13 AM | 1/5/2023 9:10:13 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013553 | 1/5/2023 9:07:23 AM | 1/5/2023 9:07:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013551 | 1/5/2023 9:07:18 AM | 1/5/2023 9:07:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013548 | 1/5/2023 9:06:09 AM | 1/5/2023 9:06:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013545 | 1/5/2023 9:05:52 AM | 1/5/2023 9:05:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013541 | 1/5/2023 9:05:05 AM | 1/5/2023 9:05:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013523 | 1/5/2023 8:59:59 AM | 1/5/2023 8:59:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013521 | 1/5/2023 8:59:19 AM | 1/5/2023 8:59:19 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013520 | 1/5/2023 8:58:53 AM | 1/5/2023 8:58:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 34000 | 1/5/2023 8:58:47 AM | 3/3/2023 10:45:13 AM | Late termination | Dear Madam / Sir<div><br></div><div>Kindly be advised that the above mentioned property has been sold and transfer was registered with the Deeds Office on 28 October 2022. See documentation attached.</div><div><br></div><div>I enclose herewith an application for the termination of services with effect from 1 November 2022 and would appreciate your attention to the matter.<br></div><div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account. .</div><div>Query resolved.</div> | 27 | 3 | 28821 | 20 | 5 | 2 | 23 | 6 | 122 | 3/3/2023 10:45:13 AM | 143540 | 13 | 20 | 13 | |||||||||||||||||||||||
| 1013514 | 1/5/2023 8:55:27 AM | 1/5/2023 8:55:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013511 | 1/5/2023 8:53:33 AM | 1/5/2023 8:53:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013496 | 1/5/2023 8:48:13 AM | 1/5/2023 8:48:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013495 | 1/5/2023 8:48:05 AM | 1/5/2023 8:48:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013491 | 1/5/2023 8:46:57 AM | 1/5/2023 8:46:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38522 | 1/5/2023 8:44:04 AM | 1/5/2023 8:53:07 AM | Water meter query - from old meter changed to new smart meter | Consumer phoned in to query high water consumption from 201705 and that was on the old meter and now new meter installed 2020 still water is high.<div>Advised consumer to check for any leaks at property and if any was fix between time they picked up the high consumption till to date or should get a plumber to check property for underground leaks.</div><div><br></div><div>Consumer to submit leak letter or affidavit.</div><div>Advised that monthly payments should be done on account even if water is being queried.</div><div>All other services should be paid in full and an average on the service under query.</div><div>Consumer promised to pay R 1500.00 today and i did advise that account was last paid in September 2022.<br><div><div><br></div></div></div> | 30 | 3 | 30352 | 10 | 2 | 1 | 112 | 141237 | 10 | 10 | |||||||||||||||||||||||||||
| 1013480 | 1/5/2023 8:43:44 AM | 1/5/2023 8:43:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1013479 | 1/5/2023 8:43:40 AM | 1/5/2023 8:43:41 AM | IVR call:? | Received call for ? for account undefined |