Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1014774 | 1/6/2023 6:54:04 AM | 1/6/2023 6:54:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014773 | 1/6/2023 6:53:46 AM | 1/6/2023 6:53:46 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014770 | 1/6/2023 6:52:19 AM | 1/6/2023 6:52:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014764 | 1/6/2023 6:51:04 AM | 1/6/2023 6:51:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014763 | 1/6/2023 6:50:23 AM | 1/6/2023 6:50:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014761 | 1/6/2023 6:49:16 AM | 1/6/2023 6:49:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38532 | 1/6/2023 6:42:52 AM | 1/6/2023 6:42:55 AM | Water Query | Consumer is got a pending water query, please correct the account. | 6 | 3 | 30363 | 9 | 15 | 2 | 23 | 1 | 50 | 9 | |||||||||||||||||||||||||||
| 38531 | 1/6/2023 6:42:17 AM | 2/11/2023 7:20:39 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2022/12/23<div><br></div><div>QRC RESPONSE: SIX MONTHS POLICY ADJUSTMENT DONE<br><div><br></div></div><br/><b>Journal Number</b>: [744133] | 24 | 3 | 30362 | 114 | 15 | 2 | 23 | 1 | 101 | 142494 | 201 | 15 | |||||||||||||||||||||||||
| 1014745 | 1/6/2023 6:41:15 AM | 1/6/2023 6:41:16 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014741 | 1/6/2023 6:39:31 AM | 1/6/2023 6:39:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014738 | 1/6/2023 6:38:52 AM | 1/6/2023 6:38:52 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014733 | 1/6/2023 6:34:14 AM | 1/6/2023 6:34:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014729 | 1/6/2023 6:32:32 AM | 1/6/2023 6:32:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014724 | 1/6/2023 6:30:15 AM | 1/6/2023 6:30:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014718 | 1/6/2023 6:27:24 AM | 1/6/2023 6:27:24 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014688 | 1/6/2023 6:20:32 AM | 1/6/2023 6:20:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014685 | 1/6/2023 6:18:01 AM | 1/6/2023 6:18:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014679 | 1/6/2023 6:16:53 AM | 1/6/2023 6:16:53 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014673 | 1/6/2023 6:15:31 AM | 1/6/2023 6:15:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1014670 | 1/6/2023 6:11:34 AM | 1/6/2023 6:11:34 AM | IVR call:? | Received call for ? for account undefined |