Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38531
LatestTicket
CreatedAt
1/6/2023 6:42:17 AM
UpdatedAt
2/11/2023 7:20:39 AM
Subject
WATER
Description
PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 2022/12/23<div><br></div><div>QRC RESPONSE: SIX MONTHS POLICY ADJUSTMENT DONE<br><div><br></div></div><br/><b>Journal Number</b>: [744133]
Priority
Disposition
24
ConversationType
3
Parent
Account
30362
OpenedBy
114
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142494
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
15