Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1159499 | 47752 | 5/23/2023 2:51:11 PM | 5/23/2023 2:51:12 PM | IVR call: balance | Received call for balance for account 10112111 undefined | 7 | 2 | 21623 | 78 | ||||||||||||||||||||||||||||||||
| 1159476 | 47751 | 5/23/2023 2:40:33 PM | 5/23/2023 2:40:54 PM | IVR call: statement | Received call for statement for account 10346962 sent message: 42460 | 8 | 2 | 33305 | 79 | ||||||||||||||||||||||||||||||||
| 1159471 | 47750 | 5/23/2023 2:37:29 PM | 5/23/2023 2:37:31 PM | IVR call: balance | Received call for balance for account 10327988 undefined | 7 | 2 | 33308 | 78 | ||||||||||||||||||||||||||||||||
| 1159469 | 47749 | 5/23/2023 2:35:45 PM | 5/23/2023 2:35:46 PM | IVR call: balance | Received call for balance for account 70080091 undefined | 7 | 2 | 33307 | 78 | ||||||||||||||||||||||||||||||||
| 1159468 | 47748 | 5/23/2023 2:34:40 PM | 5/23/2023 2:34:41 PM | IVR call: balance | Received call for balance for account 10328007 undefined | 7 | 2 | 33306 | 78 | ||||||||||||||||||||||||||||||||
| 1159465 | 47747 | 5/23/2023 2:32:52 PM | 5/23/2023 2:32:53 PM | IVR call: balance | Received call for balance for account 10346962 undefined | 7 | 2 | 33305 | 78 | ||||||||||||||||||||||||||||||||
| 1159460 | 47746 | 5/23/2023 2:29:52 PM | 5/23/2023 2:29:53 PM | IVR call: balance | Received call for balance for account 10346962 undefined | 7 | 2 | 33305 | 78 | ||||||||||||||||||||||||||||||||
| 1159424 | 47745 | 5/23/2023 2:08:41 PM | 5/23/2023 2:08:42 PM | IVR call: balance | Received call for balance for account 10424531 undefined | 7 | 2 | 27297 | 78 | ||||||||||||||||||||||||||||||||
| 1159396 | 47744 | 5/23/2023 1:54:17 PM | 5/23/2023 1:54:18 PM | IVR call: balance | Received call for balance for account 10347281 undefined | 7 | 2 | 21458 | 78 | ||||||||||||||||||||||||||||||||
| 1159392 | 47743 | 5/23/2023 1:53:24 PM | 5/23/2023 1:53:28 PM | IVR call: balance | Received call for balance for account 10341974 undefined | 7 | 2 | 15658 | 78 | ||||||||||||||||||||||||||||||||
| 11894 | 5/23/2023 1:48:30 PM | 5/23/2023 1:48:33 PM | 27 SSQ - Duplicate Charge | Meter 202009736/ is also billed on account 10354768 as meter 202009736. Duplicate charge. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 1159368 | 47742 | 5/23/2023 1:47:45 PM | 5/23/2023 1:48:04 PM | IVR call: statement | Received call for statement for account 10118357 sent message: 42457 | 8 | 2 | 33304 | 79 | ||||||||||||||||||||||||||||||||
| 11894 | 5/23/2023 1:45:30 PM | 5/23/2023 1:45:33 PM | 35 SSQ - Duplicate Charge | Meter 190927404/ is also billed as 190927404 on account 10354778. Duplicate charge. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 111 | 271 | ||||||||||||||||||||||||||||
| 11894 | 5/23/2023 1:39:19 PM | 5/23/2023 1:39:22 PM | 199 SSQ - Meter Replaced | Meter (090055869) has been removed, a photo of the meter is attached. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 112 | 271 | ||||||||||||||||||||||||||||
| 11894 | 5/23/2023 1:36:53 PM | 5/23/2023 1:36:56 PM | 192 SSQ - Meter Replaced | Meter has been removed, a photo of the new meter is attached. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 112 | 271 | ||||||||||||||||||||||||||||
| 11894 | 5/23/2023 1:34:11 PM | 5/23/2023 1:34:14 PM | 190 SSQ - Meter Replaced | Meter has been removed, photo of the new meter is attached. | 23 | 3 | 10659 | 17 | 2 | 23 | 1 | 112 | 271 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:30:23 PM | 5/23/2023 1:30:26 PM | 240 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 33303 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:27:52 PM | 5/23/2023 1:27:55 PM | 175 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 33302 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:24:58 PM | 5/23/2023 1:25:05 PM | 172 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 33301 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 11901 | 5/23/2023 1:21:05 PM | 5/23/2023 1:21:08 PM | 170 SSQ - Incorrectly Read | Meter incorrectly read, a photo of the correct reading is attached. | 23 | 3 | 33300 | 17 | 2 | 23 | 1 | 111 | 273 |