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EscalationLevel
LatestCall
1159368
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47742
LatestTicket
CreatedAt
5/23/2023 1:47:45 PM
UpdatedAt
5/23/2023 1:48:04 PM
Subject
IVR call: statement
Description
Received call for statement for account 10118357 sent message: 42457
Priority
Disposition
8
ConversationType
2
Parent
Account
33304
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator