Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1019596 1/10/2023 11:00:13 AM 1/10/2023 11:00:13 AM IVR call:? Received call for ? for account undefined
1019587 1/10/2023 10:58:06 AM 1/10/2023 10:58:07 AM IVR call:? Received call for ? for account undefined
1019588 1/10/2023 10:58:03 AM 1/10/2023 10:58:03 AM IVR call:? Received call for ? for account undefined
1019581 1/10/2023 10:56:39 AM 1/10/2023 10:56:40 AM IVR call:? Received call for ? for account undefined
1019579 1/10/2023 10:56:30 AM 1/10/2023 10:56:31 AM IVR call:? Received call for ? for account undefined
1019580 1/10/2023 10:56:27 AM 1/10/2023 10:56:27 AM IVR call:? Received call for ? for account undefined
1019572 1/10/2023 10:54:48 AM 1/10/2023 10:54:49 AM IVR call:? Received call for ? for account undefined
1019570 1/10/2023 10:54:07 AM 1/10/2023 10:54:08 AM IVR call:? Received call for ? for account undefined
1019568 1/10/2023 10:53:43 AM 1/10/2023 10:53:43 AM IVR call:? Received call for ? for account undefined
1019566 1/10/2023 10:53:05 AM 1/10/2023 10:53:06 AM IVR call:? Received call for ? for account undefined
1019563 1/10/2023 10:51:40 AM 1/10/2023 10:51:41 AM IVR call:? Received call for ? for account undefined
1019556 1/10/2023 10:49:45 AM 1/10/2023 10:49:46 AM IVR call:? Received call for ? for account undefined
1019545 1/10/2023 10:45:22 AM 1/10/2023 10:45:23 AM IVR call:? Received call for ? for account undefined
1019544 1/10/2023 10:44:40 AM 1/10/2023 10:44:41 AM IVR call:? Received call for ? for account undefined
1019543 1/10/2023 10:44:39 AM 1/10/2023 10:44:40 AM IVR call:? Received call for ? for account undefined
38573 1/10/2023 10:43:06 AM 2/11/2023 9:10:37 AM dog tax consumer is being charge for dog tax but does not have&nbsp; a dog.<div><br></div><div>QRC RESPONSE: Since 201712 No active services on this account number 10384653.</div><div>Account in credit with R 45 and no dog tax charged.</div><div>New query must be logged with correct account number for dog tax charged.&nbsp;</div><div><br></div><div><br></div> 27 3 30406 114 5 2 23 11 72 2/11/2023 9:10:25 AM 142515 10 201 10
1019534 1/10/2023 10:40:14 AM 1/10/2023 10:40:14 AM IVR call:? Received call for ? for account undefined
1019530 1/10/2023 10:38:42 AM 1/10/2023 10:38:43 AM IVR call:? Received call for ? for account undefined
1019525 1/10/2023 10:36:37 AM 1/10/2023 10:36:38 AM IVR call:? Received call for ? for account undefined
1019521 1/10/2023 10:35:19 AM 1/10/2023 10:35:19 AM IVR call:? Received call for ? for account undefined