Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38573
LatestTicket
CreatedAt
1/10/2023 10:43:06 AM
UpdatedAt
2/11/2023 9:10:37 AM
Subject
dog tax
Description
consumer is being charge for dog tax but does not have&nbsp; a dog.<div><br></div><div>QRC RESPONSE: Since 201712 No active services on this account number 10384653.</div><div>Account in credit with R 45 and no dog tax charged.</div><div>New query must be logged with correct account number for dog tax charged.&nbsp;</div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30406
OpenedBy
114
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
11
Subcategory
72
CreatedBy1
UpdatedBy1
ResolvedAt
2/11/2023 9:10:25 AM
Thread
142515
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
10