Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1027457 | 1/19/2023 11:12:57 AM | 1/19/2023 11:12:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027454 | 1/19/2023 11:12:18 AM | 1/19/2023 11:12:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027450 | 1/19/2023 11:12:02 AM | 1/19/2023 11:12:03 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027447 | 1/19/2023 11:10:10 AM | 1/19/2023 11:10:11 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027444 | 1/19/2023 11:09:54 AM | 1/19/2023 11:09:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027441 | 1/19/2023 11:09:02 AM | 1/19/2023 11:09:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027436 | 1/19/2023 11:07:09 AM | 1/19/2023 11:07:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027433 | 1/19/2023 11:06:31 AM | 1/19/2023 11:06:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027421 | 1/19/2023 11:04:03 AM | 1/19/2023 11:04:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027413 | 1/19/2023 11:00:30 AM | 1/19/2023 11:00:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027393 | 1/19/2023 10:53:33 AM | 1/19/2023 10:53:34 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027391 | 1/19/2023 10:53:06 AM | 1/19/2023 10:53:06 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37533 | 1/19/2023 10:45:37 AM | 1/19/2023 10:45:40 AM | 2 Rate Charges on November Account | We were charged 2 rate amounts on November account and I would like an explanation for the charge - 2 very different amounts. I logged a query in November Reference No: 83485 but someone closed the query without actioning claiming it was a duplicate query but it is not a duplicate I have the same query on 2 different accounts. | 23 | 3 | 29926 | 5 | 2 | 23 | 8 | 50 | 2973 | ||||||||||||||||||||||||||||
| 16549 | 1/19/2023 10:43:09 AM | 1/19/2023 10:43:10 AM | Dog Tax | Good day I do not know where to place this query and hope that this will receive attention. We do not have a dog. The former owners of the property might have had a dog. Please credit the R 160.00 on the next statement to rectify the mistake. Best, Nik | 23 | 3 | 15878 | 5 | 2 | 23 | 8 | 50 | 719 | ||||||||||||||||||||||||||||
| 1027359 | 1/19/2023 10:39:26 AM | 1/19/2023 10:39:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027344 | 1/19/2023 10:33:46 AM | 1/19/2023 10:33:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027291 | 1/19/2023 10:05:11 AM | 1/19/2023 10:05:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027271 | 1/19/2023 9:52:22 AM | 1/19/2023 9:52:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1027246 | 1/19/2023 9:37:50 AM | 1/19/2023 9:37:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 17077 | 1/19/2023 9:33:27 AM | 1/19/2023 9:33:30 AM | refused billed twice weekly yet not collected | Our bill says refuse twice weekly yet they dont collect twice a week, we are lucky if they even collect once a week. i would like the refuse to be billed correctly please | 23 | 3 | 20490 | 5 | 2 | 23 | 4 | 50 | 855 |