Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1028681 | 1/20/2023 8:04:31 AM | 1/20/2023 8:04:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028658 | 1/20/2023 7:57:59 AM | 1/20/2023 7:58:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028650 | 1/20/2023 7:56:16 AM | 1/20/2023 7:56:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028643 | 1/20/2023 7:54:25 AM | 1/20/2023 7:54:25 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028641 | 1/20/2023 7:54:07 AM | 1/20/2023 7:54:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028635 | 1/20/2023 7:53:04 AM | 1/20/2023 7:53:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028633 | 1/20/2023 7:52:35 AM | 1/20/2023 7:52:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028625 | 1/20/2023 7:52:07 AM | 1/20/2023 7:52:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028596 | 1/20/2023 7:41:54 AM | 1/20/2023 7:41:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028548 | 1/20/2023 7:15:15 AM | 1/20/2023 7:15:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028481 | 1/20/2023 6:59:14 AM | 1/20/2023 6:59:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028476 | 1/20/2023 6:58:30 AM | 1/20/2023 6:58:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 21389 | 1/20/2023 6:57:30 AM | 3/9/2023 8:38:42 AM | Unknown charges - NOV 2022 STATEMENT | Good day I have been charged the following, which I do not why: Late Term Feb R18,452.90 Late Term Oct 2055.48 Water 478.79 - there was a leak for more than two months, logged with BCM.<div>QRC -Response 2023/03/09</div><div>Account 10434989 was not not billed from the date of transfer of ownership 2021/09/29 ,the late termination which you are billed on for the period you querying ,are the period that the services that you consumed ,you never have been billed ,in terms of the municipality policy ,the consumer had to be billed from the date the property was transferred on your name.Query closed.</div><div>Refer to ref #79531 related to the water leak for further update. </div> | 27 | 3 | 21277 | 5 | 2 | 23 | 8 | 50 | 3/9/2023 7:49:44 AM | 143823 | 230 | 1728 | 230 | ||||||||||||||||||||||||
| 1028457 | 1/20/2023 6:55:03 AM | 1/20/2023 6:55:04 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38615 | 1/20/2023 6:54:45 AM | 2/12/2023 10:32:12 AM | water | plumbers letter submitted<div>QRC RESPONSE: KINDLY ATTACH PLUMBER'S LETTER</div> | 30 | 3 | 30448 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | 6 | ||||||||||||||||||||||||||
| 1028455 | 1/20/2023 6:54:01 AM | 1/20/2023 6:54:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028440 | 1/20/2023 6:50:57 AM | 1/20/2023 6:50:59 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028434 | 1/20/2023 6:49:17 AM | 1/20/2023 6:49:18 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028431 | 1/20/2023 6:47:25 AM | 1/20/2023 6:47:26 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028422 | 1/20/2023 6:45:16 AM | 1/20/2023 6:45:16 AM | IVR call:? | Received call for ? for account undefined |