Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1028996 | 1/20/2023 9:29:41 AM | 1/20/2023 9:29:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028969 | 1/20/2023 9:23:14 AM | 1/20/2023 9:23:14 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028966 | 1/20/2023 9:22:29 AM | 1/20/2023 9:22:30 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028930 | 1/20/2023 9:15:32 AM | 1/20/2023 9:15:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 11901 | 1/20/2023 9:15:04 AM | 1/20/2023 9:15:07 AM | 249 SSQ Dec 2022 | We are still charged for 2 meters on this account, the meter we have on the ground is:202009760. | 23 | 3 | 10679 | 17 | 2 | 23 | 1 | 112 | 273 | ||||||||||||||||||||||||||||
| 38618 | 1/20/2023 8:55:14 AM | 2/10/2023 2:12:26 PM | water | QRC :Date 20/01/2023<div>leak rebate applied ,Journal submitted for review and authorization </div><br/><b>Journal Number</b>: [503048]<br/><b>Journal Amount</b>: [156886.61] | 27 | 3 | 30451 | 12 | 17 | 2 | 23 | 1 | 96 | 2/10/2023 2:12:18 PM | 2 | 12 | 2 | ||||||||||||||||||||||||
| 1028844 | 1/20/2023 8:51:00 AM | 1/20/2023 8:51:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028836 | 1/20/2023 8:49:22 AM | 1/20/2023 8:49:23 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028828 | 1/20/2023 8:48:11 AM | 1/20/2023 8:48:12 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028821 | 1/20/2023 8:46:30 AM | 1/20/2023 8:46:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028814 | 1/20/2023 8:44:54 AM | 1/20/2023 8:44:55 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028797 | 1/20/2023 8:34:42 AM | 1/20/2023 8:34:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 11901 | 1/20/2023 8:32:05 AM | 1/20/2023 8:32:08 AM | 246 SSQ Dec 2022 | Interim charges applied and are incorrect. Correct readings are: Current (07/11/2022) 817 and Previous (06/10/2022) 812. | 23 | 3 | 28597 | 17 | 2 | 23 | 1 | 111 | 273 | ||||||||||||||||||||||||||||
| 1028775 | 1/20/2023 8:29:12 AM | 1/20/2023 8:29:13 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38616 | 1/20/2023 8:28:23 AM | 3/12/2023 7:20:44 AM | TRANFER OF WATER FROM PREVIOUS OWNER TO NEW OWNER | THE PROPERTY WAS TRANFERED TO THE NEW OWNER ON 8TH APRIL 2022, BUT WATER IS STILL BILLED ON PREVIOUS OWNER.<div><br></div><div>QRC RESPONSE: Query in Progress</div><div>Query has been allocated to the Billing Department to terminate the previous acc: 10298292 on 12.03.2023. </div> | 23 | 3 | 30449 | 16 | 5 | 2 | 1 | 6 | 122 | 143955 | 16 | 3 | |||||||||||||||||||||||||
| 1028751 | 1/20/2023 8:22:00 AM | 1/20/2023 8:22:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028709 | 1/20/2023 8:11:59 AM | 1/20/2023 8:12:00 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028704 | 1/20/2023 8:10:26 AM | 1/20/2023 8:10:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028697 | 1/20/2023 8:09:16 AM | 1/20/2023 8:09:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1028685 | 1/20/2023 8:05:41 AM | 1/20/2023 8:05:41 AM | IVR call:? | Received call for ? for account undefined |