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CreatedAt
1/20/2023 8:28:23 AM
UpdatedAt
3/12/2023 7:20:44 AM
Subject
TRANFER OF WATER FROM PREVIOUS OWNER TO NEW OWNER
Description
THE PROPERTY WAS TRANFERED TO THE NEW OWNER ON 8TH APRIL 2022, BUT WATER IS STILL BILLED ON PREVIOUS OWNER.<div><br></div><div>QRC RESPONSE: Query in Progress</div><div>Query has been allocated to the Billing Department to terminate the previous acc: 10298292 on 12.03.2023.&nbsp;</div>
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30449
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