Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1032620 | 1/23/2023 1:31:44 PM | 1/23/2023 1:31:45 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032618 | 1/23/2023 1:30:55 PM | 1/23/2023 1:30:56 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032615 | 1/23/2023 1:30:08 PM | 1/23/2023 1:30:09 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032598 | 1/23/2023 1:25:26 PM | 1/23/2023 1:25:28 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032595 | 1/23/2023 1:24:58 PM | 1/23/2023 1:24:58 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032592 | 1/23/2023 1:24:46 PM | 1/23/2023 1:24:46 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032590 | 1/23/2023 1:24:35 PM | 1/23/2023 1:24:36 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032586 | 1/23/2023 1:23:42 PM | 1/23/2023 1:23:44 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032585 | 1/23/2023 1:23:40 PM | 1/23/2023 1:23:41 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032577 | 1/23/2023 1:22:04 PM | 1/23/2023 1:22:05 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032567 | 1/23/2023 1:17:38 PM | 1/23/2023 1:17:39 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032555 | 1/23/2023 1:13:53 PM | 1/23/2023 1:13:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032549 | 1/23/2023 1:12:15 PM | 1/23/2023 1:12:16 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032548 | 1/23/2023 1:12:05 PM | 1/23/2023 1:12:07 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032543 | 1/23/2023 1:11:25 PM | 1/23/2023 1:11:26 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 25933 | 1/23/2023 1:10:19 PM | 1/23/2023 1:10:23 PM | Sold property | I lived at 18 Windermere Court In southernwood East London but the property was sold and registered in new owners name. Still get an account even though it is a -amount the water has not been transferred to the new owners name and i should be getting a refund. have queried many times ,been to office in town.emailed and phoned to no luck...PLEASE HELP | 23 | 3 | 23213 | 4 | 2 | 23 | 1 | 113 | 2481 | ||||||||||||||||||||||||||||
| 38646 | 1/23/2023 12:53:28 PM | 1/23/2023 12:53:29 PM | WATER QUERY | WATER HIGH CONSUMPTION | 30 | 3 | 30481 | 215 | 3 | 1 | 96 | 1533 | |||||||||||||||||||||||||||||
| 38645 | 1/23/2023 12:50:43 PM | 2/12/2023 8:38:06 AM | six months policy | 2021/08/11 3 758.000 1.00000 209.000 C MR 2021/09/25 ZZZZZZ<div>2021/01/15 3 549.000 1.00000 19.000 C 2021/02/23 ZZZZZZ</div><div><br></div><div>QRC RESPONSE; 6 MONTH POLICY DUE - adjustment will be processed and authorized once processed.</div><div>In addition email sent to meter readings in MDT to capture readings as new meter installed but no readings captured.</div><div><br></div> | 30 | 3 | 30480 | 89 | 15 | 4 | 23 | 1 | 101 | 142542 | 187 | 10 | |||||||||||||||||||||||||
| 38644 | 1/23/2023 12:47:39 PM | 2/20/2023 8:27:31 AM | Water | <div><b><u>QRC -Response 2023/01/23</u></b></div><u>Water Leak done ,Plumber's letter received.</u><div>Water adjustment has been done for the period 2021/09-2022/01<br><div>Water has been adjusted with a CR of R 57 770.95 (Inclusive of Vat),Journal submitted for review.<b>Journal Numbe</b>r: [536083]<br><div><br><div><br></div></div></div></div><br><br><br/><b>Journal Amount</b>: [57770.95] | 27 | 3 | 30479 | 132 | 17 | 2 | 23 | 1 | 96 | 2/20/2023 8:27:19 AM | 142785 | 2 | 230 | 2 | |||||||||||||||||||||||
| 1032502 | 1/23/2023 12:41:05 PM | 1/23/2023 12:41:05 PM | IVR call:? | Received call for ? for account undefined |