Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1035178 | 1/25/2023 6:01:43 AM | 1/25/2023 6:01:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035166 | 1/25/2023 5:57:44 AM | 1/25/2023 5:57:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035165 | 1/25/2023 5:57:39 AM | 1/25/2023 5:57:40 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035156 | 1/25/2023 5:53:48 AM | 1/25/2023 5:53:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035154 | 1/25/2023 5:53:01 AM | 1/25/2023 5:53:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035138 | 1/25/2023 5:43:41 AM | 1/25/2023 5:43:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035127 | 1/25/2023 5:37:41 AM | 1/25/2023 5:37:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035124 | 1/25/2023 5:29:53 AM | 1/25/2023 5:29:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035122 | 1/25/2023 5:29:19 AM | 1/25/2023 5:29:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035120 | 1/25/2023 5:28:44 AM | 1/25/2023 5:28:45 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035115 | 1/25/2023 5:23:31 AM | 1/25/2023 5:23:32 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035114 | 1/25/2023 5:22:32 AM | 1/25/2023 5:22:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035091 | 1/25/2023 4:23:09 AM | 1/25/2023 4:23:10 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035086 | 1/25/2023 4:00:50 AM | 1/25/2023 4:00:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035085 | 1/25/2023 3:59:43 AM | 1/25/2023 3:59:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 37457 | 1/24/2023 6:39:57 PM | 1/24/2023 6:39:59 PM | Ms | In 2018 My house was registered in my name but I did not live there, My granny was still residing in the house, as it was her wish to die in her house, so we agreed, I did not know, I was at fault by not activating my account by then. My granny passed on I 2021. I then went to Activate my accou t with BCM, I received a penalty of R29 445 as per BCM. I signed an agreement which I paid every month as well as the current. I paid every month R1600 and later increased it to R1700. There was one month I only paid a R1000 which I did not had enough money to pay the full installment,I paid the accou t unt it was R5999. Later the rates was added and increased my account to R7999. I am being blocked every month now, when I went for confirmation I was told the agreement is null as and void, not exist any more. I was I formed to make another arrangement, then told It cannot be done. I AM CLUELESS AS TO WHAT IS HAPPENING WITH MY ACCOUNT. I was asked to get a lettefrom the lawyers regard grtbe credion my granny's account, which I submitted. I am a single parent, battling to make meet ends and cannot afford to pay more. My late granny still receives an account for the water.wathissaccoubt not supposed to be closed already? I am so frustrated with BCM as it is almost two years that I am waiting for the water to be transfered in my name, I am so worried as I will have to pay so much more when it is being transffered. How long does a person wait for services being transferred, I just feel that this is really, unfair towards me to be treated like this, I would have understood If I did not pay anything to be treated like this, But I try my utmost best to keep my account up to date. I went numerous times to you counterservucesand I am bei g told the same story everytime, with no positive feedback, just that the complaints emails are not being read, so where does this leave me now. Please I need your Intervention in this matter and answers regarding my account please. I also had a leak last year my taps and pipes was ripped of from my walls and I had to get someone to fix it and reimbursed him, I submitted an affidavit at you counter services, as well. | 23 | 3 | 13067 | 4 | 2 | 23 | 1 | 113 | 2966 | ||||||||||||||||||||||||||||
| 1035009 | 1/24/2023 6:16:04 PM | 1/24/2023 6:16:04 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035010 | 1/24/2023 6:15:54 PM | 1/24/2023 6:15:54 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035003 | 1/24/2023 6:15:16 PM | 1/24/2023 6:15:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1035004 | 1/24/2023 6:15:06 PM | 1/24/2023 6:15:07 PM | IVR call:? | Received call for ? for account undefined |