Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1037635 1/26/2023 11:21:32 AM 1/26/2023 11:21:32 AM IVR call:? Received call for ? for account undefined
1037633 1/26/2023 11:20:56 AM 1/26/2023 11:20:56 AM IVR call:? Received call for ? for account undefined
1037627 1/26/2023 11:19:27 AM 1/26/2023 11:19:28 AM IVR call:? Received call for ? for account undefined
1037614 1/26/2023 11:16:11 AM 1/26/2023 11:16:12 AM IVR call:? Received call for ? for account undefined
1037601 1/26/2023 11:09:56 AM 1/26/2023 11:09:57 AM IVR call:? Received call for ? for account undefined
1037599 1/26/2023 11:09:11 AM 1/26/2023 11:09:11 AM IVR call:? Received call for ? for account undefined
1037596 1/26/2023 11:08:31 AM 1/26/2023 11:08:32 AM IVR call:? Received call for ? for account undefined
1037589 1/26/2023 11:07:08 AM 1/26/2023 11:07:09 AM IVR call:? Received call for ? for account undefined
35900 1/26/2023 11:06:51 AM 2/6/2023 7:54:36 AM 6 MONTH POLICY QRC RESPONSE: Sent a follow up email to billing regarding query.<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY PROCESSED FOR 201507/201704.</div><div>Pending authorization</div><br/><b>Journal Amount</b>: [-R31,344.27] 27 3 29472 10 15 2 23 1 101 2/6/2023 7:54:29 AM 141876 3 10 3
1037587 1/26/2023 11:05:54 AM 1/26/2023 11:05:55 AM IVR call:? Received call for ? for account undefined
1037586 1/26/2023 11:04:33 AM 1/26/2023 11:04:33 AM IVR call:? Received call for ? for account undefined
1037584 1/26/2023 11:02:27 AM 1/26/2023 11:02:28 AM IVR call:? Received call for ? for account undefined
1037556 1/26/2023 10:46:08 AM 1/26/2023 10:46:09 AM IVR call:? Received call for ? for account undefined
1037553 1/26/2023 10:44:40 AM 1/26/2023 10:44:41 AM IVR call:? Received call for ? for account undefined
1037552 1/26/2023 10:44:15 AM 1/26/2023 10:44:16 AM IVR call:? Received call for ? for account undefined
1037551 1/26/2023 10:43:36 AM 1/26/2023 10:43:37 AM IVR call:? Received call for ? for account undefined
1037535 1/26/2023 10:33:14 AM 1/26/2023 10:33:15 AM IVR call:? Received call for ? for account undefined
1037533 1/26/2023 10:32:10 AM 1/26/2023 10:32:10 AM IVR call:? Received call for ? for account undefined
1037529 1/26/2023 10:29:53 AM 1/26/2023 10:29:54 AM IVR call:? Received call for ? for account undefined
1037524 1/26/2023 10:27:21 AM 1/26/2023 10:27:22 AM IVR call:? Received call for ? for account undefined