Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35900
LatestTicket
CreatedAt
1/26/2023 11:06:51 AM
UpdatedAt
2/6/2023 7:54:36 AM
Subject
6 MONTH POLICY
Description
QRC RESPONSE: Sent a follow up email to billing regarding query.<div><br></div><div>QRC RESPONSE: 6 MONTH POLICY PROCESSED FOR 201507/201704.</div><div>Pending authorization</div><br/><b>Journal Amount</b>: [-R31,344.27]
Priority
Disposition
27
ConversationType
3
Parent
Account
29472
OpenedBy
10
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
2/6/2023 7:54:29 AM
Thread
141876
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
10
Updator
3