Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1039505 | 1/27/2023 12:15:39 PM | 1/27/2023 12:15:40 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039492 | 1/27/2023 12:09:26 PM | 1/27/2023 12:09:27 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039491 | 1/27/2023 12:08:39 PM | 1/27/2023 12:08:40 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039489 | 1/27/2023 12:07:35 PM | 1/27/2023 12:07:36 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039487 | 1/27/2023 12:06:21 PM | 1/27/2023 12:06:22 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039486 | 1/27/2023 12:05:11 PM | 1/27/2023 12:05:11 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38702 | 1/27/2023 12:05:00 PM | 1/27/2023 12:05:03 PM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR 2022/12/23 | 6 | 3 | 30537 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1039481 | 1/27/2023 12:03:24 PM | 1/27/2023 12:03:25 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039477 | 1/27/2023 12:02:16 PM | 1/27/2023 12:02:17 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039473 | 1/27/2023 11:59:59 AM | 1/27/2023 12:00:00 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039425 | 1/27/2023 11:32:55 AM | 1/27/2023 11:32:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039424 | 1/27/2023 11:32:54 AM | 1/27/2023 11:32:54 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039388 | 1/27/2023 11:14:37 AM | 1/27/2023 11:14:37 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 25137 | 1/27/2023 11:13:26 AM | 3/15/2023 10:28:09 AM | INCORRECT CHARGE/CREDIT DUE | I refer to my email dated 14/07/22 wherein it was brought to your attention the following: 1. You are charging the incorrect tariff on account 10173472/10423961 2. You are charging the same meter on two seperate accounts. Please see my documentation attached. There has been absolutely no effort made to rectify the issue, as well as to the fact that you have put me on your disconnection list. I trust that this account will now be rectified, all interest credited off as well as to any and all reconnection fees. | 23 | 3 | 26434 | 15 | 2 | 23 | 1 | 50 | 144264 | 2438 | |||||||||||||||||||||||||||
| 1039380 | 1/27/2023 11:06:27 AM | 1/27/2023 11:06:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039377 | 1/27/2023 11:05:49 AM | 1/27/2023 11:05:50 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039363 | 1/27/2023 11:03:38 AM | 1/27/2023 11:03:38 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1039353 | 1/27/2023 11:01:16 AM | 1/27/2023 11:01:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38701 | 1/27/2023 10:59:16 AM | 2/12/2023 9:25:25 AM | WATER | REPORTED WATER METER LEAK REF NO.819379<div><br></div><div><b>QRC RESPONSE: Kindly attach a leak letter also for an adjustment to be done.</b></div> | 30 | 3 | 30536 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 15 | ||||||||||||||||||||||||||
| 38700 | 1/27/2023 10:57:05 AM | 1/27/2023 10:57:08 AM | WATER | REPORTED WATER METER LEAK REF NO.819376 | 6 | 3 | 30535 | 114 | 17 | 2 | 23 | 1 | 96 | 201 |