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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38702
LatestTicket
CreatedAt
1/27/2023 12:05:00 PM
UpdatedAt
1/27/2023 12:05:03 PM
Subject
WATER
Description
PLEASE APPLY SIX MONTHS POLICY FOR 2022/12/23
Priority
Disposition
6
ConversationType
3
Parent
Account
30537
OpenedBy
114
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
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