Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1044635 1/31/2023 10:07:54 AM 1/31/2023 10:07:55 AM IVR call:? Received call for ? for account undefined
38738 1/31/2023 10:07:13 AM 1/31/2023 10:07:15 AM water Water charges are very high,water readings were changed but no adjustment on account.<div>Meter was replaced with smart meter.</div> 30 3 30573 12 4 1 111 12
1044629 1/31/2023 10:01:53 AM 1/31/2023 10:01:54 AM IVR call:? Received call for ? for account undefined
1044624 1/31/2023 9:59:19 AM 1/31/2023 9:59:20 AM IVR call:? Received call for ? for account undefined
38739 1/31/2023 9:58:52 AM 3/12/2023 11:27:37 AM ERF IS NOT REGISTERED TO AN INDIVIDUAL ERF IS NOT REGISTERED TO AN INDIVIDUAL AND STILL FORMS PART OF THE TOWNSHIP VALUED UNDER ERF76124 EAST LONDON.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Erf is registered with a market value. Submitted to Billing to finaizie acc: 10405448 as property registered 06/2022</div> 27 3 30574 16 5 2 23 6 76 3/12/2023 11:27:37 AM 144047 3 16 3
1044604 1/31/2023 9:54:32 AM 1/31/2023 9:54:33 AM IVR call:? Received call for ? for account undefined
1044596 1/31/2023 9:50:55 AM 1/31/2023 9:50:56 AM IVR call:? Received call for ? for account undefined
1044591 1/31/2023 9:50:05 AM 1/31/2023 9:50:06 AM IVR call:? Received call for ? for account undefined
1044589 1/31/2023 9:49:48 AM 1/31/2023 9:49:49 AM IVR call:? Received call for ? for account undefined
1044587 1/31/2023 9:49:39 AM 1/31/2023 9:49:40 AM IVR call:? Received call for ? for account undefined
1044584 1/31/2023 9:49:11 AM 1/31/2023 9:49:12 AM IVR call:? Received call for ? for account undefined
1044578 1/31/2023 9:47:57 AM 1/31/2023 9:47:57 AM IVR call:? Received call for ? for account undefined
1044576 1/31/2023 9:47:19 AM 1/31/2023 9:47:19 AM IVR call:? Received call for ? for account undefined
1044574 1/31/2023 9:46:56 AM 1/31/2023 9:46:57 AM IVR call:? Received call for ? for account undefined
1044571 1/31/2023 9:45:23 AM 1/31/2023 9:45:24 AM IVR call:? Received call for ? for account undefined
1044570 1/31/2023 9:44:46 AM 1/31/2023 9:44:47 AM IVR call:? Received call for ? for account undefined
1044569 1/31/2023 9:44:31 AM 1/31/2023 9:44:32 AM IVR call:? Received call for ? for account undefined
1044564 1/31/2023 9:43:50 AM 1/31/2023 9:43:51 AM IVR call:? Received call for ? for account undefined
1044563 1/31/2023 9:43:34 AM 1/31/2023 9:43:36 AM IVR call:? Received call for ? for account undefined
1044560 1/31/2023 9:42:35 AM 1/31/2023 9:42:36 AM IVR call:? Received call for ? for account undefined