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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38738
LatestTicket
CreatedAt
1/31/2023 10:07:13 AM
UpdatedAt
1/31/2023 10:07:15 AM
Subject
water
Description
Water charges are very high,water readings were changed but no adjustment on account.<div>Meter was replaced with smart meter.</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
30573
OpenedBy
12
AssignedTo
Region
4
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
12
Updator
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