Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1170265 | 49146 | 6/2/2023 8:59:32 AM | 6/2/2023 8:59:49 AM | IVR call: statement | Received call for statement for account 10399701 sent message: 43438 | 8 | 2 | 5385 | 79 | ||||||||||||||||||||||||||||||||
| 1170263 | 49145 | 6/2/2023 8:59:15 AM | 6/2/2023 8:59:29 AM | IVR call: meter-reading | Received call for meter-reading for account 10224581 Meter reading: [108] Meter type: [water] | 10 | 2 | 14262 | 81 | ||||||||||||||||||||||||||||||||
| 1170252 | 49144 | 6/2/2023 8:55:16 AM | 6/2/2023 8:55:52 AM | IVR call: statement | Received call for statement for account 10399701 sent message: 43437 | 8 | 2 | 5385 | 79 | ||||||||||||||||||||||||||||||||
| 1170247 | 49143 | 6/2/2023 8:53:43 AM | 6/2/2023 8:54:00 AM | IVR call: statement | Received call for statement for account 10047131 sent message: 43436 | 8 | 2 | 17491 | 79 | ||||||||||||||||||||||||||||||||
| 1170245 | 49142 | 6/2/2023 8:52:44 AM | 6/2/2023 8:52:46 AM | IVR call: balance | Received call for balance for account 10047131 undefined | 7 | 2 | 17491 | 78 | ||||||||||||||||||||||||||||||||
| 1170234 | 49141 | 6/2/2023 8:51:31 AM | 6/2/2023 8:51:32 AM | IVR call: balance | Received call for balance for account 10254979 undefined | 7 | 2 | 25093 | 78 | ||||||||||||||||||||||||||||||||
| 1170214 | 49139 | 6/2/2023 8:41:13 AM | 6/2/2023 8:41:15 AM | IVR call: balance | Received call for balance for account 10356159 undefined | 7 | 2 | 24507 | 78 | ||||||||||||||||||||||||||||||||
| 1170210 | 49138 | 6/2/2023 8:40:18 AM | 6/2/2023 8:40:20 AM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 1170209 | 49137 | 6/2/2023 8:40:00 AM | 6/2/2023 8:40:35 AM | IVR call: statement | Received call for statement for account 10429266 sent message: 43435 | 8 | 2 | 33592 | 79 | ||||||||||||||||||||||||||||||||
| 1170204 | 49136 | 6/2/2023 8:37:14 AM | 6/2/2023 8:37:16 AM | IVR call: balance | Received call for balance for account 20202864 undefined | 7 | 2 | 6890 | 78 | ||||||||||||||||||||||||||||||||
| 1170203 | 49135 | 6/2/2023 8:36:06 AM | 6/2/2023 8:36:07 AM | IVR call: balance | Received call for balance for account 20202864 undefined | 7 | 2 | 6890 | 78 | ||||||||||||||||||||||||||||||||
| 1170187 | 49134 | 6/2/2023 8:30:19 AM | 6/2/2023 8:30:35 AM | IVR call: statement | Received call for statement for account 10345587 sent message: 43429 | 8 | 2 | 33591 | 79 | ||||||||||||||||||||||||||||||||
| 1170167 | 49133 | 6/2/2023 8:24:42 AM | 6/2/2023 8:24:44 AM | IVR call: balance | Received call for balance for account 10436066 undefined | 7 | 2 | 16413 | 78 | ||||||||||||||||||||||||||||||||
| 1170161 | 49132 | 6/2/2023 8:23:28 AM | 6/2/2023 8:23:29 AM | IVR call: balance | Received call for balance for account 10436066 undefined | 7 | 2 | 16413 | 78 | ||||||||||||||||||||||||||||||||
| 1170158 | 49131 | 6/2/2023 8:22:30 AM | 6/2/2023 8:22:31 AM | IVR call:? | Received call for ? for account 10441056 | 33559 | |||||||||||||||||||||||||||||||||||
| 1170146 | 49130 | 6/2/2023 8:20:45 AM | 6/2/2023 8:21:11 AM | IVR call: statement | Received call for statement for account 10393597 sent message: 43426 | 8 | 2 | 4837 | 79 | ||||||||||||||||||||||||||||||||
| 1170124 | 49129 | 6/2/2023 8:14:36 AM | 6/2/2023 8:14:37 AM | IVR call: balance | Received call for balance for account 10207735 undefined | 7 | 2 | 4166 | 78 | ||||||||||||||||||||||||||||||||
| 1170122 | 49128 | 6/2/2023 8:13:28 AM | 6/2/2023 8:13:30 AM | IVR call: balance | Received call for balance for account 10007541 undefined | 7 | 2 | 6383 | 78 | ||||||||||||||||||||||||||||||||
| 1170110 | 49127 | 6/2/2023 8:11:22 AM | 6/2/2023 8:11:41 AM | IVR call: statement | Received call for statement for account 10350200 sent message: 43425 | 8 | 2 | 16200 | 79 | ||||||||||||||||||||||||||||||||
| 1170093 | 49126 | 6/2/2023 8:05:40 AM | 6/2/2023 8:05:42 AM | IVR call: balance | Received call for balance for account 10020627 undefined | 7 | 2 | 31933 | 78 |